All Features
Quality Digest
Johnson Controls Metrology Services’ new calibration lab was recently completed and received ISO 17025 accreditation. The 5000 square-foot facility, in Louisville, Kentucky, has dedicated workstations for each of the laboratories’ accredited disciplines, allowing for increased productivity and…
Many customers come to Hobson & Motzer seeking a solution for what others have claimed is impossible. Established in 1912 and based in Durham, Connecticut, Hobson & Motzer engineers manufacturing processes and designs tooling to produce seemingly impossible parts for companies worldwide.…
Quality Digest
Mark W. Hurwitz, president and chief executive officer of the American National Standards Institute, will retire from the organization at the end of the year. Hurwitz, 64, was appointed to the post in 1999. He cited his desire to spend more time with his family, and their plans to move from the…
Denise Robitaille
It’s logical to expect the purchasing process to fall under the purview of the purchasing department. However, the reality is that in most organizations there are people from different departments who generate purchase orders and sign contracts. Not all procurement is done by the purchasing…
Quality Digest
The International Electrotechnical Committee recently published a standard that limits the radio waves emitted by mobile phones. Limits on specific absorption rate (SAR)—the rate at which radio frequency energy is absorbed by the human body—are set by organizations like the International Commission…
Quality Digest
Device features on computer chips as small as 40 nm can now be reliably measured, thanks to a new test structure developed by the National Institute of Standards and Technology. The new test structures are the product of NIST’s more than four-year effort to provide standard “rulers” for measuring…
Quality Digest
The National Institute of Standards and Technology and the American National Standards Institute will co-sponsor a public forum on U.S. standards next month.The event is designed to engage stakeholders in a dialogue about the United States Standards Strategy document and invite public comment. It…
Quality Digest
Racal Instruments Inc. recently released newWave, a software toolset designed to facilitate compliance to the new signal definition standard, IEEE 1641. Developed to assist software and test developers use and implement the new standard, newWave enables signal definition exports into ATML, C++ and…
Quality Digest
The largest North American trade show dedicated to innovation in manufacturing opens this week in Chicago. National Manufacturing Week features a Manufacturing Town Hall panel discussion with top government and trade officials, the National Association of Manufacturers’ 2005 Annual Survey and the…
Quality Digest
The National Committee for Quality Assurance and the American Board of Internal Medicine will offer a new program to physicians seeking to maintain their ABIM certification and the opportunity to more easily earn a new distinction: recognition from NCQA and its partners. The agreement will allow…
Quality Digest
Canada’s National Quality Institute will host an April networking event focusing on mental health and addiction in the workplace. The event, titled “Working Toward Mental Health and Excellence at Work in Canada,” will be held April 12 in Toronto. It will include a town hall-style panel and keynote…
Quality Digest
Omnex Systems LLC recently released EwQMS 2.0, a software suite aimed at allowing quality managers to quickly build, approve, manage and analyze critical quality documents for continual improvement. By using a centralized repository and interchangeable software modules, EwQMS users can tailor…
Quality Digest
The Performance Management Group recently announced plans to upgrade its management training boot camp to include team leadership, metrics and scorecard training. “Technical companies that have promoted new managers because of their technical skills find their new leaders lacking the requisite…
Quality Digest
The American Society for Quality announced the following quality leaders as ASQ Fellows: Dr. Inteaz Alli, professor of food quality assurance at McGill University G. Dennis Beecroft, president of G. Dennis Beercroft Inc. Ronald Gary Berglund, Michigan Manufacturing Technology Center quality…
Quality Digest
It was 25 years ago that Philip Crosby’s watershed book, Quality is Free, was published—a landmark that Philip Crosby Associates will celebrate all year long. At a time when peers such as Deming, Ishikawa and Juran were focusing on the highly technical aspects of quality measurement and control,…
Craig Cochran
Training is profoundly strategic. It’s a process aimed at improving the single most important resource in the organization: people. Nothing affects customer loyalty more than the behaviors and competencies of employees.
Training is the most effective way to communicate the correct behaviors and…
Quality Digest
Excel Partnership Inc. will offer a Six Sigma training course for professionals who want to become familiarized with the methodology. Green Belts are defined as practitioners who spend 5–20 percent of their working hours in support of Black Belt or Six Sigma projects of their own. Course…
Quality Digest
Software developer iGrafx recently released Process for Six Sigma, its new suite for practitioners of the popular methodology.The solution includes features customized to Six Sigma, including design of experiments, data fitting, lean tools and value-stream mapping, hierarchical process maps and…
Praveen Gupta
If you’re considering opportunities for business improvement, dynamic growth and profitability, “plan,” “do,” “check” and “act” (PDCA) is a leading option. Walter A. Shewhart developed the PDCA cycle in the 1920s and W. Edwards Deming made it famous in the 1980s, even though he modified the PDCA…
Quality Digest
Food & Drug Law Weekly recently reported that one of the largest hospitals in the Netherlands is using Six Sigma to improve its management of clinical trials. The Atrium Medical Center currently conducts about 70 clinical trials per year for major pharmaceutical companies. Its new system will…
Quality Digest
Owners and managers of small to mid-sized organizations will learn how to use Six Sigma to improve operations at a full-day workshop scheduled for next month in Moon Township, Philadelphia.The workshop, “Achieving Customer Focus Through Six Sigma for the Small and Midsize Organization,” will be…
Quality Digest
FM Solutions, a facility management consulting and technology company, recently added a lean Six Sigma contractor management function to its WorkOasis technology platform.The addition includes processes for sourcing service contractors, handling service requests and paying invoices. It combines…
Quality Digest
A Swiss software company recently added a new quality analysis tool to the popular Marketing Manager for Excel software.The tool, named Quality Manager, allows marketing agents and business analysts to monitor a wide range of activities, such as traffic at call centers, the quality of ongoing…
Quality Digest
The National Committee for Quality Assurance plans to honor several high-profile figures, including U.S. Senator Hillary Clinton and former U.S. Representative Newt Gingrich, for their contributions toward improving the quality of health care in the United States.The NCQA Health Quality Awards…
Quality Digest
2005 marks the 125th anniversary of The L.S. Starrett Co.The company was founded in 1880 by Laroy Sunderland Starrett to market his innovative combination square tool, an item that has since become a standard in toolboxes worldwide. Starrett later developed innovative design variations to calipers…
