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All Features

Inside Quality Digest Live for June 15, 2018
Dirk Dusharme @ Quality Digest
In our June 15, 2018, episode of QDL, we get a field report from the HxGN LIVE user conference, examine the “story of quality,” and consider the importance of experience. HxGN Live recap Mike Richman went to HxGN LIVE... but I didn’t. I relive it vicariously through Mike’s field report. “A…
Standards-Training.com Provides Database of Classes for ISO 9001 and Other Standards
Standards Store
(Standards Stores: Excelsior, MN) -- Standards Stores has simplified the process of finding industry training (like ISO 9001 lead auditor training) with one site that has 1000’s of classes from all the top industry organizations. Much like Travelocity simplified the process of travel reservations,…
Where Efficiency and Lean Equal Value-Add
Ryan E. Day
Business partnerships are nothing new. Partnerships that result in leaner manufacturing processes, more consistent quality, and lower manufacturing costs—that is worth talking about. With global competition so fierce, manufacturers must always be keen to spot areas of muda (waste). Even seemingly…
Why Firms Should Conduct Randomized Controlled Trials
Maria Guadalupe
Making mistakes and learning from them is par for the course for companies. But years of bad decisions could lead to the downfall of conglomerates. In the case of General Electric, a major engine of America’s economy for more than a century, the firm shook investor confidence when it announced…
How to Use Onboarding to Create Brand Champions
Robert Gabsa
In today’s talent market, employees are consumers of the workplace: They are attracted, recruited, and wooed into making employment decisions, similar to how companies market products and services to shoppers. It’s an emotional journey for both sides, filled with ups, downs, and a variety of…
Standards Stores’ Registrar Finder Simplifies Certification Quotes
Standards Store
(Standards Stores: Excelsior, MN) -- The Registration Quote service, launched by Standards Stores, is a free service that simplifies the process of receiving management-system registration services quotations from accredited registrars. An organization only has to complete one application, and it…
Why Small Manufacturers Are Uniquely Suited for the Digital Era
Nick Castellina
It is a great time to be a small business in manufacturing. Today’s digital disruption is about ideas, not major capital investments or facilities with sprawling footprints. Although it’s true that larger companies possess more resources, yet with the right technology, small companies can behave…
Hybrid Tool Setter Measures Rotating and Nonrotating Tools
Marposs
(Marposs: Auburn Hills, MI) -- Marposs, a leader in measurement and process monitoring technologies, has announced the availability of its Mida Laser 75P Hybrid tool setter, which combines a noncontact laser and touch probe in one system. While the laser enables measurement and checks on high-speed…
Predictable
Dr T Burns
Quality is related to processes. A process is “a series of actions or steps taken in order to achieve a particular end.” It doesn’t matter whether the process is the handling of invoices, customers in a bank, the manufacture or assembly of parts, insurance claims, the sick passing through a…
Building the Story of Quality
Tim Lozier
Quality management systems (QMS) have become strategic components that touch more and more of the business today. With new versions of QMS standards, and the enrollment of all people in the quality management effort, the need for cohesion from one system to the next is becoming critical.   Let’s…
FDA Proposes Process Modernization to Support New Drug Development
Janet Woodcock
The staff of the U.S. Food and Drug Administration’s (FDA) Center for Drug Evaluation and Research (CDER) always tries to utilize cutting-edge science and up-to-date process management, befitting our stature as the global “gold standard” in drug regulation. Maintaining that standard requires us to…
Visibility Is Key to Digital Transformation in the Supply Chain
Guy Courtin
The digital age is well underway, and that accounts for every aspect of business. A 2016 Boston Consulting Group (BCG) survey says that companies that digitally transform their supply chains will be leaders in their industries. With 10-percent better product availability and 24-percent faster…
Manage Polarities... or Step Off the Seesaw
Jesse Lyn Stoner
Do you seesaw back and forth, trying to manage polarities in your life and find the right balance? There are a lot of seesaws you can get caught on: overcommitted—bored, trust too easily—distrustful, being agreeable—blowing up, overeating—dieting. When the seesaw tips, our natural tendency is to…
A Shortcut to Experience
Naphtali Hoff
A story is told about a reporter who was interviewing a successful bank president. He wanted to know the secret of the man’s success. “Two words: right decisions,” the banker told him. “And how do you make right decisions?” asked the reporter. “One word: experience,” was the banker’s reply. The…
A Success Story of Modern Manufacturing
Mike Richman
There’s a big problem for companies within industry these days: the inability to monitor statistical process control (SPC) in real time. This issue manifests itself in several ways, and its effects are filled with risk for enterprises of all shapes and sizes. However, practical solutions are…
Measuring Success With Advanced Integration Technology
Ryan E. Day
Advanced Integration Technology (AIT) serves the world’s largest and most technologically advanced aerospace OEMs and tier one suppliers, including Boeing, Airbus, Lockheed Martin, Northrop Grumman, BAE, Embraer, Spirit AeroSystems, Triumph, and Bombardier. AIT has facilities in the United States,…
The Fundamental Problem With Business Process
Jim Benson
Let’s take a second to emphasize who is important in the following quotes, all by W. Edwards Deming: “If you can’t describe what you are doing as a process, you don’t know what you are doing.” “A bad system will beat a good person every time.” “Drive fear from the workplace.” Well, by golly, it’s…
NIST Updates Risk Management Framework to Incorporate Privacy Considerations
NIST
Augmenting its efforts to protect the nation’s critical assets from cybersecurity threats as well as protect individuals’ privacy, the National Institute of Standards and Technology (NIST) has issued a draft update to its Risk Management Framework (RMF) to help organizations more easily meet these…
It’s More Than the Mean That Matters
Cheryl Pammer
Confidence intervals show the range of values we can be fairly, well, confident, that our true value lies in, and they are very important to any quality practitioner. I could be 95-percent confident the volume of a can of soup will be 390–410 ml. I could be 99-percent confident that less than 2…
Round Table Discussion: The State of Chinese Quality
Quality Digest
There is a lot going on in trade relations between the United States and China recently. Sanctions and threats of sanctions, then sanctions withdrawn. There has also been a great deal of finger pointing and accusations from both sides, all while those most affected by sanctions—you and me—are…
3D-Printed, Driverless Boats Can Self-Assemble Into Other Floating Structures
Rob Matheson
The future of transportation in waterway-rich cities such as Amsterdam, Bangkok, and Venice—where canals run alongside and under bustling streets and bridges—may include autonomous boats that ferry goods and people, helping clear up road congestion. Researchers from MIT’s Computer Science and…
Inside Quality Digest Live for June 1, 2018
Mike Richman
During the June 1, 2018, episode of QDL, we presented a special look at the parameters of relations between the United States and China, from the shifting perspectives of culture, trade, and history. Dirk and I, along with Quality Digest CEO Jeff Dewar, offered up our thoughts on what it all means…
The Importance of Understanding Conditional Probability
Rip Stauffer
A lot of people in my classes struggle with conditional probability. Don’t feel alone, though. A lot of people get this (and simple probability, for that matter) wrong. If you read Innumeracy by John Allen Paulos (Hill and Wang, 1989), or The Power of Logical Thinking by Marilyn vos Savant (St.…
Rules for Straight Thinking for Successful Human Relations
Dick Wooden
Iran across the book, Successful Human Relations: Principles and practice in business, in the home, in government (Harpercollins, 1952) while browsing older books about relationship development from William J. Reilly, who also wrote The Law of Intelligent Action (Joanna Cotler Books, 1945). His…
Learning to Climb: Metacognition Is Freedom
Jim Benson
Human beings are good at placing roadblocks to success and building plans that can’t be followed. We tend to fall back on our “common sense” or “snap judgement” which often makes us feel like our cavalier decisions were actually thought out. Yet, time and again, we find ourselves in deadline…

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