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Quality Digest
Mikel J. Harry, co-creator of Six Sigma, recently launched a new computer-based training program for the methodology. Historically, Six Sigma training can take up to 160 hours and can cost up to $12,000 per trainee. These factors have put high-quality Six Sigma training out of reach for…
Quality Digest
Two recently released books look at the changes and best practices organizations should follow to comply with the 2006 Baldrige criteria.This year’s changes to the Baldrige criteria include a focus on organizations’ business ethics and governance systems, along with their emergency-…
Quality Digest
Robert H. McGuckin III, an expert and pioneering researcher in the fields of U.S. job creation and productivity trends, recently died of neuroendocrine cancer at his home in Alexandria, Virginia. He was 63. McGuckin was director of economic research at The Conference Board and former…
Quality Digest
The Ice Cream Maker: an Inspiring Tale About Making Quality the Key Ingredient in Everything You Do (Currency, 2005), by Subir Chowdhury, was recently recognized by the U.S. Congress for its groundbreaking approach to quality management.The book has been distributed to all members of…
Quality Digest
Ten publications will receive the 2006 Shingo Research Prize, which recognizes researchers throughout the world who promote new knowledge and understanding of manufacturing and business-improvement methods, systems and processes. The research award will be given at the 18thAnnual Shingo…
Quality Digest
A conference focusing on the use of lean and Six Sigma in defense applications will be held May 8–10 in Washington, D.C. The Lean and Six Sigma for Defense conference will feature case studies that demonstrate how the methodologies have been used for defense purposes, along with experts to…
Quality Digest
Cummins, one of the nation’s largest manufacturers of engines, will host its annual Six Sigma Project Expo in May. The event will showcase 43 winners of the company’s annual Chairman’s Quality Award on May 9 in Columbus, Indiana. It’s open to the public. The projects displayed will…
Quality Digest
The winners of the prestigious Six Sigma Excellence Awards were announced recently at the seventh annual Six Sigma Summit in Miami. Rudy Giuliani, former mayor of New York, was the conference’s keynote speaker, and conference organizer IQPC reported a significant increase in the number of…
Quality Digest
The Conference Board’s 2006 Six Sigma Leadership Conference—Business Innovation Initiatives for Building Successful Results Through Six Sigma will be held March 28–29 at the Wyndam in Chicago. It’s being presented in collaboration with the Premier Performance Network. James A. Firestone, Xerox…
Quality Digest
In a strategic partnership, Fuji Machine Manufacturing Co. and Cogiscan will develop and market a new RFID technology for Fuji machines. The companies jointly developed the RFID Smart Reader kit for Fuji’s XP-series machines. The kit will complement the existing RFID kits for the CP-…
Quality Digest
Leica Geosystems’ Metrology Division will showcase its Universal CMM product line at the upcoming WESTEC show in Los Angeles. The Universal CMM consists of a Leica Laser Tracker combined with the Leica T-Scan and/or the Leica T-Probe II. Specifically designed for the measurement…
Quality Digest
Editor’s Note: An incorrect version of this story was included in the Feb. 21 issue of “Quality Insider.” The following is the correct version. We apologize for any confusion this mistake may have caused. Instron Corp. now offers on-site temperature-calibration services for a variety…
Craig Cochran
Customer feedback is the single most important type of communication an organization can receive. It is confirmation of the organization’s purpose in life and its ability to deliver on this purpose. Feedback can ultimately determine whether the organization lives or dies. Despite the highly…
Quality Digest
Microsoft Corp. has partnered with USC Consulting Group LLC to roll out its new lean technology for manufacturing companies. Microsoft has redesigned its approach to key clients by developing a “trusted advisor” role in which it helps clients that use Microsoft applications solve business…
Quality Digest
The National Committee for Quality Assurance has released a draft standard of its 2007 accreditation requirements for public comment. The draft includes increased requirements for managed care organizations and preferred-provider organizations seeking accreditation. They’ll be required…
Quality Digest
Ten very different organizations recently received The Shingo Prize for Excellence in Manufacturing. The prize, which has been dubbed the Nobel Prize of manufacturing, recognizes organizations’ quality and efficiency achievements using lean principles. It’s the premier manufacturing…
Quality Digest
Wal-Mart recently decreed to almost 70,000 of its suppliers that they must start using RFID chips—a nightmare for smaller companies that might not be able to afford to implement such a system. Fortunately, an RFID provider has agreed to supply the necessary system for $25,000. The cost…
Quality Digest
Renishaw recently started offering a special trade-in program for users of older Hewlett Packard HP5528 and HP5529 laser systems. The company will provide trade-in allowances when users upgrade to Renishaw’s ML10 Gold Standard laser calibration system. The upgrade program saves HP users…
Quality Digest
YESTech Inc., a supplier of automation-inspection and yield-enhancement systems for the electronics industry, recently received the Service Excellence Award from Circuits Assembly magazine. The award recognizes companies that receive the highest customer service ratings in various…
Quality Digest
Planners of the upcoming Coordinate Metrology Systems Conference are accepting papers for possible presentation during the event. The conference will be held July 17–21 at the Doubletree Hotel in Orlando, Florida. Metrology specialists from leading manufacturers and laboratories are invited…
The need to measure things inspired some of the earliest tools invented by man. Basic measurements were needed for constructing dwellings of an appropriate size and shape, fashioning clothing, or bartering food or raw materials. Understandably, early man turned first to parts of his…
Quality Digest
Hundreds of metrology professionals are expected to attend the International Metrology Interoperability Summit, March 28–30 in Gaithersburg, Maryland. The goal of the event is to define a unified “technology roadmap” for dimensional metrology system interoperability, which will form the…
Quality Digest
The American National Standards Institute recently announced the availability of a Chinese translation of the United States Standards Strategy (USSS). As part of ANSI’s commitment to promote awareness of the document’s initiatives and to support the implementation efforts of various…
Quality Digest
The National Institute of Standards and Technology, a part of the Department of Commerce, recently issued the final specifications for Personal Identity Verification (PIV) cards. The cards will be required of all federal employees and contractors by Oct. 27. They’ll be encrypted with…
Quality Digest
Are you wondering what to do with the boxes of spreadsheets, forecast plans and financial documents stored in your office? Just ask the International Organization for Standardization, which recently published a new guideline for business-records management. ISO 23081-1:2006 enables the…