All Features
Denise Robitaille
It’s    the week after the huge annual trade show—the opportunity for you and    the rest of your industry to showcase your companies and to rollout your latest,    greatest blow-the-competition-out-of-the-water product offerings. Unfortunately,    instead of having a working model to demonstrate—…
Quality Digest
The    American National Standards Institute recently announced the availability of    a Chinese translation of the United States Standards Strategy (USSS). As part of ANSI’s commitment to promote awareness of the document’s    initiatives and to support the implementation efforts of various…
Quality Digest
The    National Institute of Standards and Technology, a part of the Department of    Commerce, recently issued the final specifications for Personal Identity Verification    (PIV) cards. The cards will be required of all federal employees and contractors by Oct.    27. They’ll be encrypted with…
Quality Digest
Are you wondering    what to do with the boxes of spreadsheets, forecast plans and financial documents    stored in your office? Just ask the International Organization for Standardization, which recently    published a new guideline for business-records management. ISO 23081-1:2006    enables the…
Quality Digest
National    Technical Systems Inc.’s Calgary division recently started offering wireless-device    testing to FCC standards and European Radio & Telecommunications Terminal    Equipment Directive (R&TTE). Original equipment manufacturers require certification for wireless products    such…
Quality Digest
European    researchers are hard at work developing wireless sensors that will predict when    components will fail. The implication of such a sensor has broad implications for just about all    sectors of the manufacturing industry. The sensor could theoretically reduce    machinery breakdowns to…
Quality Digest
Ampro    Computers recently expanded its investment in software developed by Infor for    managing and reporting on key areas of its business. Ampro supplies custom computer boards to allow manufacturers to integrate computers    into their products in a way that minimizes the product size, cost…
Quality Digest
iGrafx    recently announced the availability of the 2006 version of its process-excellence    series of software solutions. iGrafx 2006 has enhanced modeling and simulation capabilities to better support    corporate process-excellence initiatives. It also adds significant improvements    and…
Thomas R. Cutler
Is enterprise resource planning (ERP) software helping or hindering quality? Many companies that purchased their first ERP package years ago now find that the system is hindering their efforts to adopt new quality initiatives, including lean manufacturing and Six Sigma. Since the purchase several…
Quality Digest
AEA,    a high-technology trade group, will host a series of six events focusing on    new and upcoming regulations that restrict hazardous substances in electrical    and electronic components. The European Union Waste Electrical and Electronic Equipment Directive (WEEE)    and Restriction on the…
Praveen Gupta
Many people believe that they can buy Six Sigma    certification and get some marketing advantage. By documenting    a few more procedures, they can achieve Six Sigma recognition. For some, Six Sigma is a fact-based methodology made of fancy statistical tools    that solve all business problems.…
Quality Digest
Synthis    Corp., a provider of enterprise knowledge-management software, was recently    named one of Georgia’s most innovative technology companies. The list was compiled by the Technology Association of Georgia, which accepts    nominees from the state’s technology community. Recipients are…
Quality Digest
Perkins    Technical Services Inc. was recently awarded a nearly $500 million contact to    provide lean Six Sigma consulting, process management and organizational development    throughout the U.S. Army Aviation & Missile Command. Perkins has subcontracted much of the work. One of the…
Quality Digest
Diane    Ritter, a prolific author and former colleague of W. Edwards Deming, recently    joined The Quality Group as its director of business excellence. Ritter is a co-author of the popular The Memory Jogger  (GOAL/QPC, 1994) series of Six Sigma    pocket guides, and has more than two decades of…
Quality Digest
Dave    Rasmusson’s The SIPOC Picture Book: A Visual Guide to the SIPOC/DMAIC Relationship    (Oriel Inc., 2006) helps readers use Six Sigma concepts to sort, categorize    and organize new concepts and information, and integrate them with what they    already know. SIPOC—supplier-input-process-…
Quality Digest
The    Global Six Sigma Awards will be presented on June 28, 2006, at the Venetian    Resort Hotel and Casino in Las Vegas. Scheduled to coincide with the Global    SixSigma Summit, the awards will honor Six Sigma’s best achievements and    leading practitioners.Entries for 12 different awards (10…
Mike Micklewright
Why don’t registrar auditors audit clause 7.4 Purchasing of ISO 9001 when it comes to purchasing their services? After all, they’re providing a service that affects the quality of your operations, processes, and eventually, products.ISO 9001 states that your company “Shall evaluate and select…
Quality Digest
An    upcoming conference will offer attendees a unique environment to learn about    the production of hazardous-substance–free (HSF) products. HSPM2006 will include a thorough overview of QC 080000 IECQ HSPM, a recently    released standard that addresses new requirements (such as RoHS in Europe…
Quality Digest
An  upcoming conference will examine the dual use of lean and Six Sigma to achieve  the most return on investment. Lean Six Sigma 2006, hosted by Ixperion, will focus on the application, not    simply the theory of the methodologies. There will be streams designed for manufacturing,…
Quality Digest
RABQSA  recently reported a partnership with the Australian government and other stakeholders  to develop a certification scheme for disability-services auditing personnel. The organization expects to release the scheme this spring. The scheme’s been    designed to ensure that auditing personnel,…
Quality Digest
Customer  satisfaction slowly and steadily climbed during the fourth quarter of 2005, according  to The American Customer Satisfaction Index.The index is released quarterly and examines customer satisfaction in rotating  groups. During the fourth quarter, it measures satisfaction with the quality…
Quality Digest
A  new ISO/IEC standard aims to harmonize the various approaches used around the  world for assessing the quality of e-learning initiatives. ISO/IEC 19796:2005, Information technology—learning, education and training,    quality management, assurance and metrics—provides an overall framework    to…
William L. Roper
A    revolution is working its way through America’s health care systems. Like many    great revolutions, it’s about empowerment and the creation of a new paradigm.    It won’t happen overnight, but the forces at work are irresistible and will    bring new hope and new responsibilities. The agent…
Quality Digest
Digirad    Corp., a provider of cardiovascular imaging services and solid-state nuclear    medicine imaging products, recently achieved registration to ISO 13485:2003. The standard specifies a quality management system for medical device manufacturers    and complies with the Canadian Medical…
Quality Digest
Five    pharmaceutical facilities from all over the world were recently named finalists    for the second-annual Facility of the Year competition. AstraZeneca, Baxter BioPharma Solutions, Daiichi Asubio Pharma Co., Janssen    Pharmaceutica and Wyeth Pharmaceuticals are the finalists in the…