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Content by Harish Jose
Herd Structures and Complex Adaptive SystemsLessons from ants and <em>The Walking Dead</em>
Tue, 02/05/2019 - 12:03
The TV show The Walking Dead, about survival in a post-apocalyptic zombie world, is one of the top-rated currently. I’ve written previously about the show, but today I want to briefly look at the complex adaptive systems (CAS) in the show’s plot…
Chekhov’s Gun at the GembaLean inspiration from a short-story master
Thu, 01/03/2019 - 12:03
One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s gun,”  named after the famous Russian author, Anton…
Bootstrap KaizenLean tools for humans
Wed, 10/24/2018 - 12:02
I am writing today about “bootstrap kaizen.” This is something I have been thinking about for a while. Wikipedia describes bootstrapping as “a self-starting process that is supposed to proceed without external input.” The term was developed from a…
A ‘Complex’ View of QualityCustomer-centric is more than a catchphrase
Tue, 10/02/2018 - 12:03
I am a quality manager by profession. Thus, I think about quality a lot. How would one define “quality?” A simple view of quality is “conformance to requirements.” This simplistic view of quality lacks the complexity that it should have. It assumes…
Kufu EyesProblem solving requires looking past the surface
Mon, 08/27/2018 - 12:03
I came across an interesting phrase recently. I was reading Kozo Saito’s paper, “Hitozukuri and Monozukuri,” and I saw the phrase “kufu eyes.” Kufu is a Japanese word that means “to seek a way out of a dilemma.” This is very well explained in…
Reliability Sample Size Calculation Based on Bayesian InferenceWhen is enough, enough? That depends.
Mon, 07/02/2018 - 12:03
I have written about sample size calculations many times before. One of the most common questions a statistician is asked is, “How many samples do I need—is a sample size of 30 appropriate?” The appropriate answer to such a question is always, “It…
The Best Kind of KaizenWithout understanding, improvement is unlikely
Wed, 05/09/2018 - 12:01
I have been writing about kaizen a lot recently. It is a simple idea: change for the better. Generally, kaizen stands for small incremental improvements. Here I’m going to look at what is the best kind of kaizen. The twist in the dumpling A few…
Looking at Kaizen and KaikakuKnowing when to plod and when to sprint
Mon, 03/12/2018 - 13:02
In today’s column, I will be looking at kaizen and kaikaku through the lens of the explore/exploit model. Kaizen is often translated from Japanese as “continuous improvement” or “change for better.” Kaikaku, another Japanese term, is translated as…
In Defense of Fuzzy ThinkingWith continuous improvement, wherever we are, there we are
Thu, 02/01/2018 - 12:02
It’s not easy to find topics to write about, and even if I find good topics, it has to pass my threshold level. As I was meditating on this, I started to think about procrastination and ambiguity. So my column today is about the importance of “…
Which Way You Should Go Depends on Where You AreThe dangers of misapplying linearity
Thu, 12/14/2017 - 12:02
I recently read Jordan Ellenberg’s wonderful book, How Not To Be Wrong: The Power of Mathematical Thinking (Penguin Books, 2014). I found the book to be enlightening and a great read. Ellenberg has the rare combination of being knowledgeable and…

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