Content by Bruce Hamilton
Tue, 04/21/2020 - 12:01
Football is a tough sport, tougher than most who play it. Almost everyone who plays will eventually sustain at least a minor injury. It certainly took a toll on my body. At 15, I broke my leg in two places during a scrimmage and was out for the…
Wed, 01/15/2020 - 12:02
This year marks the 35th anniversary of a remarkable and unfortunately also singular event in my career: In 1985, my employer, United Electric Controls (UE), elected to remove time clocks from the factory.
At the time of this unusual decision, I…
Wed, 11/13/2019 - 12:01
After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking. Hardly a week went by when there was not a visit from a distinguished visitor, Fortune 500 company, professional organization, or college…
Thu, 10/10/2019 - 12:03
Several years ago, I was asked to address a startup meeting at a new client, a large manufacturer of medical devices. The company was resource-rich, but after several years of trying had not yet gained significant traction with its lean efforts.…
Mon, 09/23/2019 - 12:03
Reflecting on Douglas McGregor’s X and Y theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency: sometimes lazy and self-interested, and other times motivated and generous. Which of these…
Mon, 09/09/2019 - 12:02
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean transformation. As an organization with the slogan…
Thu, 03/28/2019 - 12:02
Last February I had the opportunity to observe healthcare providers up close and personal at one the world’s premier hospitals. “Who Cares for the Caregivers?” was written from the perspective of a patient in a cardiac step-down unit,…
Tue, 03/12/2019 - 12:02
Last year I had a short stay at one of Boston’s best hospitals. Although I will be forever grateful for the excellent treatment I received while in their care, I wondered about a few systems that sat directly in front of my bed. So, I took a picture…
Tue, 01/29/2019 - 12:03
December was a busy month for everyone at GBMP. In addition to all of the usual activities to close out the year, we were packing to relocate from Newton, Massachusetts, to our new office in Boston. We were also tossing a whole lot of stuff,…
Mon, 12/10/2018 - 12:02
Last week I joined the New England Idea Generation Consortium (NEIGC) on a tour of the Stone Zoo where we had the opportunity to see how continuous improvement is expressed in an animal-care function.
In the open area for black bears, Senior Keeper…
