Content by Bruce Hamilton
Musical KataWe can make beautiful music together with the right mind-set
Wed, 03/04/2015 - 11:39
I sang baritone and sometimes tenor in the St. John’s Lutheran Church choir, according to the key of the hymn we were rehearsing and also depending upon who showed up for rehearsal. There were no tryouts for our choir; willingness to sing on Sunday… Artificial IgnoranceIs automation the tail wagging the dog?
Mon, 02/09/2015 - 12:47
For a few years—back in the early ‘80s—I fell prey to information automation fascination. I managed an IT department transitioning from a basic accounting system managed by an external service bureau to a batch inventory-control system to an order-… Dead See ScrollsTechnical problems are always easier to solve than people problems
Mon, 12/08/2014 - 00:00
I recently participated in the AME conference in Jacksonville, Florida, a terrific rally for manufacturing excellence with the tongue-twisting theme, “Strategic Success Through People-Powered Excellence.”
I had a small role on a keynote panel that… Nullius in VerbaSee for yourself
Mon, 11/03/2014 - 12:32
There was a time when it was unfashionable for managers to associate with front-line employees. Alluding to an old adage, I used to joke that you could not even lead the horse (i.e., the manager) to water, let alone make him drink. Division of… OverproductionLearn to recognize this hidden waste
Thu, 10/02/2014 - 13:05
A lthough I don’t wish to rub salt in the wounds of my beleaguered Red Sox, their meteoric rise from last place in 2012 to a World Series title in 2013 and subsequent plummet back to the cellar in 2014 underscores the problems with speculative… I’m Against It!When lean advocacy meets cautious objection
Wed, 09/17/2014 - 16:28
A recent viewing of a Marx Brothers film caused me to reflect on one of the questions I’m frequently asked: “How do you deal with people who are against lean?”
My stock response is to quote Shigeo Shingo’s advice that “99 percent of objection is… How We LearnExperientially!
Wed, 08/20/2014 - 13:56
While I am an unabashed proponent of learning by doing, I have a list of books that have been essential to me over the years as a framework for experiential learning.
Most of these books were written before 1990, and one of the most insightful,… Frankenstein EquivalentsImprovements on paper can resemble monsters in the workplace
Wed, 07/30/2014 - 16:27
I was speaking with a friend about a recent downsizing at his church. After nine years, a popular priest had been reassigned to another parish. In an apparent effort to cut costs, a new priest would now split his time between two parishes in… Lesser GodsBut no less meaningful on our lean journey
Tue, 07/15/2014 - 10:09
I learned recently of the passing earlier this year of a person I worked with 20 years ago at my last job in manufacturing. Manny S. was a “lesser god,” a term which is meant neither to canonize nor demean him. He wasn’t perfect—not by a long shot—… Addicted to LeanTo be an effective advocate, sometimes you have to pace yourself
Wed, 06/25/2014 - 10:23
One of my early lessons in leading change came at the age of 19, while working in a program known as VISTA, Volunteers in Service to America. The lesson was this: Leading change is a marathon not a sprint.
Sometimes you just have to pace yourself…