Content by Bruce Hamilton

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Bruce Hamilton
One of my early lessons in leading change came at the age of 19, while working in a program known as VISTA, Volunteers in Service to America. The lesson was this: Leading change is a marathon not a...
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Bruce Hamilton
Aconversation with a lean friend reminded me of a story that I shared four years ago. It dealt with the consequences of crazy measures and how lack of management oversight will allow these measures...
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Bruce Hamilton
A couple of recent events have given me an opportunity to showcase a great American manufacturer. First, the events: 1. The 2014 Massachusetts Advance Manufacturing Summit, held April 29, 2014, at...
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Bruce Hamilton
For many years I worked for a manufacturer of pressure and temperature switches, a small company with a very big product selection. In our product catalog there were roughly three dozen distinct...
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Bruce Hamilton
An old TV series I watched recently reminded me of an experience I’ve had many times in my work. In this I Love Lucy episode, Lucy is ordered by Ricky to create a schedule to make her “more...
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Bruce Hamilton
As any conference-goer can attest, the shortest distance between two points is not a straight line when that line is the lunch line. At lean conferences like the ones I’ve attended, it’s especially...
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Bruce Hamilton
Across a large swath of the United States, the winter has been especially cold, snowy, and dreary this year. So here’s a post with a link to a cheery video at the end, just to pick my spirits up—...
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Bruce Hamilton
An engineering manager who I worked with 25 years ago challenged me one day. “You know, Bruce, if all employees were engineers, you wouldn’t need mistake-proofing,” he said. At the time, I was too...
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Bruce Hamilton
In 1966, a freshman at a college in Maine attended a speech given by Floyd McKissick, newly appointed head of the Congress of Racial Equality, better known as CORE. In the packed auditorium there...
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Bruce Hamilton
Twenty years ago, I was introduced to a graphical method for, as it was put to me, “sharing what you see” with others. It was referred to as a material and information flow diagram, or M&I for...