Content by William A. Levinson

William A. Levinson's picture
William A. Levinson
Valuable American manufacturing jobs were sent offshore under the dysfunctional belief that low-wage labor would result in lower product costs and higher profits. Although it may seem...
William A. Levinson's picture
William A. Levinson
The difference between common (or random) cause and special (or assignable) cause variation is the foundation of statistical process control (SPC). An SPC chart prevents tampering or overadjustment...
William A. Levinson's picture
William A. Levinson
Inflation is a serious national issue. Credit agency Fitch Ratings just downgraded the U.S. credit rating—as in the “full faith and credit of the United States”—from AAA to AA+.1 This doubtlessly...
William A. Levinson's picture
William A. Levinson
Starbucks’ implementation of artificial intelligence coffee makers1 offers a simple and ideal case study that can illustrate the synergy between efficiency, wages, profits, and inflation. Even if we...
William A. Levinson's picture
William A. Levinson
‘Tech leaders issue warning: AI raises risk of extinction”1 comes across as another version of science fiction stories that have been around for decades about humans creating something greater than...
William A. Levinson's picture
William A. Levinson
Time value of money calculations, including net present value analysis, is important when selecting projects and investments. The calculations are part of the body of knowledge for some of ASQ’s...
William A. Levinson's picture
William A. Levinson
I wrote previously1 that environmental, social, and governance (ESG) metrics are often dysfunctional because they prioritize the wrong things and thus deliver the wrong results. The recent failure...
William A. Levinson's picture
William A. Levinson
Environmental, social, and governance (ESG) is growing in popularity as a metric to guide investment decisions. What does ESG have to do with productivity, quality, or stakeholders, aka relevant...
William A. Levinson's picture
William A. Levinson
Corrective action and preventive action (CAPA) is probably the most important process in any quality management system because so much else depends on it. This includes not only its traditional role...
William A. Levinson's picture
William A. Levinson
‘You see, but you do not observe,” Sherlock Holmes told Dr. Watson in Sir Arthur Conan Doyle’s (1891) A Scandal in Bohemia. Taiichi Ohno, who developed Henry Ford’s lean production system into the...