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Content by William A. Levinson
American Airlines’ FiascoAn inevitable result of its attitude toward quality
Mon, 03/19/2007 - 22:00
On December 29, 2006, passengers of American Airlines’ Flight 1348 were confined in a parked aircraft for eight hours. By this time, “The toilets on the American Airlines jet were overflowing. There was no water to be found and no food…
Thinking Lean in 17th Century PolandCompetitive lessons from Poland’s renowned cavalry
Tue, 01/04/2005 - 22:00
“Then the Husaria broke into a wild g allop and the heavy mass of men and horses cascaded over the Turkish ranks, bowling over the first, slicing through the second… The Grand Vizir leapt onto a horse and made his own escape moments before the…

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