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Drug Development Is No Longer Just for Big Pharma

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Developmental biologist Matthew Scott and I went from purely basic biological research in our lab at Stanford University, to discovering a target for drug development, to identifying a drug for a pediatric brain cancer called

Are You a Disrupter?

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Visioning beyond the customer is the responsibility of every person interested in a competitive advantage.

Visual Configure-Price-Quote Systems Reduce Cost of Poor-Quality Job Specs

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The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process.

Inside Quality Digest Live for Jan. 25, 2019

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We interview Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses (iUniverse, 2018), about the impact of t

Trust: The Real Corporate Wellness Initiative

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The global wellness industry is doing superbly, thank you very much. In recent years, it grew a healthy 12.8 percent, becoming a $4.2 trillion market.

Positive Work Cultures Are More Productive

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“Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred.”

What’s in Your Library?

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I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that I’d recommend you add to your reading list for 2019.

Inside Quality Digest Live for Dec. 7, 2018

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In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K.

Inside Quality Digest Live for November 30, 2018

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One of our favorite things on our show is to welcome guests, either via Skype or live in the studio. And this week, we were joined by three of our great partners. Here’s a closer look:

Interview: Nicole Radziwill of Intelex

Understanding the Customer Journey Map

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I’ve written previously about 11 myths and mistakes about journey m

Pagination

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