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Perfect Information: Customer Reviews That Influence Purchasing Decisions

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Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see, or buying any number of things, it is likely you have read online reviews before making your decision.

Continuous Feedback Is the New Way Forward for Employee Reviews

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Traditionally, managers have relied on the annual performance review to provide employees with feedback.

Inside Quality Digest Live for Oct. 12, 2018

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In this episode we look at data, data, more data, and then... engineering the perfect human?

Book Review: <em>Data Sanity</em>

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I must admit, right up front, that this is not a totally unbiased review.

Quality Digest Live From IMTS-- September 12, 2018

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Inside Quality Digest Live for September 12, 2018

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With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week.

What Business Are You Really In?

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Mary Parker Follett, a pioneering business consultant, was asked to help a troubled window shade company. The company’s thinking was narrow and limited. When asked to define their business, they said, “We produce window shades.”

Change and the Single-Title Media Company

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If you want to keep stretching and improving, you’d better get comfortable with the discomfort of change.

Corporate Culture and the Bottom Line

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Is there a link between corporate culture and the bottom line? In a nutshell, yes. Corporate culture is linked to so many business decisions and business outcomes, you might be surprised.

Should Manufacturers Use Video in Their Marketing Mix?

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As a consumer, it’s nearly impossible to get away from videos, advertising or otherwise.

Pagination

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