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What Do You Really Know About Your Customer Base?

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As an organizational leader, you’ll be very familiar with your company’s key financial statements and monthly management reports. But what do you really know about the people who pull out their wallets and pay for your products and services?

A Faster Way to Teach a Robot

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Credits: Jose-Luis Olivares/MIT with images from iStock and The Coop

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Imagine purchasing a robot to perform household tasks. This robot was built and trained in a factory on a certain set of tasks and has never seen the items in your home.

What FDA QSR and ISO 13485 Harmonization Means

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Photo by Piron Guillaume on Unsplash

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On Feb. 23, 2022, the U.S. Food and Drug Administration (FDA) released its proposed rule for the new Quality Management System Regulation (QMSR).

Make It Easy: Streamlining Your Way to Customer Service Success

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‘Who designed this convoluted process? A monkey could have done a better job.”

Making the Business Case for a New QMS Solution

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Your company probably has an internal process for a large purchase like an eQMS. In midsize-to-large medtech companies, you’ll likely find this process in the finance department, or perhaps in a dedicated purchasing department operating under finance’s umbrella.

Building a Future-Ready Workforce

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Manufacturers understand that their businesses won’t grow if their workforces don’t grow along with them.

Linking Design Controls and Risk Management in the QMS

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Design controls are a frequent citation in 483 observations and warning letters from the U.S. Food and Drug Administration (FDA). In fact, the agency has noted a large proportion of past recalls that could have been prevented with design controls.

Frontline Workers Gain Remote Work Benefits in Tight Labor Market

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Credit: National Cancer Institute on Unsplash

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The unemployment rate is surprisingly low, at 3.7%, shocking economists who expected a slowdown in hiring and rising unemployment rate. Frontline work, such as healthcare, led job growth.

How to Develop a Risk-Based Approach to Supplier Management

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Photo by National Cancer Institute on Unsplash

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The goal of your MedTech company’s supplier management process should be to ensure a consistent supply of high-quality parts and components that conform to your specifications.

Improving the Supply Chain with Predictive Analytics

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In today’s highly competitive business environment, a trusted supply chain that functions seamlessly is essential. Even small errors can affect the entire supply chain, resulting in lost revenue, unsatisfied customers, and irreparable damage to your brand.

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