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Healthcare Management and ISO 7101

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Photo by National Cancer Institute on Unsplash

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Healthcare administrators find themselves at the fore of a demanding and transformative field, where the pursuit of excellence in patient care is nonnegotiable.

How Your Business Can Achieve Global Domination

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Photo by NASA on Unsplash

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I’m going to take over the world! It’s really fun to say that. It’s even more fun to take action toward that goal.

What to Do When Customer Expectations and Reality Collide

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"Mind the gap #2" Credit: Quika Brockovich

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“I don’t understand. This hotel has no restaurant, no concierge, and no valet. It’s not at all what I expected. The place had no standards.”—Guest at a roadside motel

Health Systems Need More Insight Into Inventory, Supply Chain

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In the wake of the Covid-19 pandemic, medical device supply chains are one of the top priorities for health system leaders.

Three Tips for Adding Flexibility to Your Medtech Manufacturing Supply Chain

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Image: National Cancer Institute

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Supply chain management is crucial to any medtech company’s ability to deliver safe, effective, and high-quality devices to their customers.

Tiny Magnetic Beads Could Help to Quickly Detect Pathogens

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Image courtesy of the researchers
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Getting blood test results can take anywhere from a day to a week, depending on what a test is targeting. The same goes for tests of water pollution and food contamination.

New NIST Measurements Aim to Advance Portable MRI Technology

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Credit: R. Jacobson/NIST
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Magnetic resonance imaging (MRI) machines can

Starbucks’ AI Coffee Makers: A Productivity Case Study

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Starbucks’ implementation of artificial intelligence coffee makers1 offers a simple and ideal case study that can illustrate the synergy between efficiency, wages, profits, and inflation.

What Do You Really Know About Your Customer Base?

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As an organizational leader, you’ll be very familiar with your company’s key financial statements and monthly management reports. But what do you really know about the people who pull out their wallets and pay for your products and services?

A Faster Way to Teach a Robot

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Credits: Jose-Luis Olivares/MIT with images from iStock and The Coop

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Imagine purchasing a robot to perform household tasks. This robot was built and trained in a factory on a certain set of tasks and has never seen the items in your home.

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