As customer demands for more customization and choice increase, the complexity of products and associated product design, manufacturing, and sales processes also increase.

Getting your product into customers’ hands is often an undervalued—and under-engineered—part of your organization’s value chain.

Some are calling it, “The Great Resignation.” Others are calling it “

Consumers who see a product on sale being virtually touched are more engaged and willing to pay more than if the item is displayed on its own, according to a recent research paper I co-authore

China’s dominance in manufacturing has made it the factory for the world.

There are many endangered industries today, and publishing is certainly among them.

It seems like yesterday that I walked into 1425 Vista Way in Red Bluff, California, to begin what I thought was a part-time data-entry job that was supposed to last just a few weeks.

In publishing, anniversary issues sit in the ambiguous space between news and marketing. News because, at 40 years and counting, it’s not every magazine that makes it to middle age in these times.

As part of QD’s 40th anniversary hoopla, we wanted to hear from those in the quality field. Tribal knowledge is real and valuable. What you’ve learned as a quality professional can help others starting out in the field.

This story was originally published by Knowable Magazine.

The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems.