Rules of Three and Five
It’s been a while since I’ve written about statistics. So in this column, I will be looking at the rules of three and five. These are heuristics, or rules of thumb, that can help us out. They are associated with sample sizes.
It’s been a while since I’ve written about statistics. So in this column, I will be looking at the rules of three and five. These are heuristics, or rules of thumb, that can help us out. They are associated with sample sizes.
While we may happily trust the technology of driverless cars,
it’s important to remember that control charts are never driverless.
Credit: SparkFun Electronics
Many of you work in organizations that keep track of customer complaints. Have you ever thought of how they are recorded and tallied? What could possibly be wrong with this process: The customer brings a concern to your attention. Record it.
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more.
It’s usually not a good idea to rely solely on a single statistic to draw conclusions about your process. Do that, and you could fall into the clutches of the “duck-rabbit” illusion shown below.
Credit: Richard Carter
Last month I mentioned that we can put autocorrelated data on a process behavior chart. But what is autocorrelated data and what does it tell us about our processes? This article will use examples to answer both of these questions.
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