In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products.

Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed, in the day, that the more transistors a radio had, the better.

A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis.

As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom.

Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents, nonconformances, or any adverse events.

Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever before. Companies must adapt to thrive.

You think you’re well on the way toward building and leading a high-performing team. You’ve got a clear vision and mission, and a nice set of prioritized initiatives. You have all the right people.

You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right?

There are many ways that we lose attention on tasks at hand.

Markets and manufacturing practices continue to evolve, and companies now outsource to an increasing number of global manufacturing and supply partners.