Operations Article

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class, who like all middle class buyers want value for their money, and by the Chinese government’s desire to improve the tarnished “made in China” brand, there is a strong interest in improving product quality.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed, in the day, that the more transistors a radio had, the better. That wasn’t necessarily true, but try telling that to a 9-year-old. And of course, we all knew that Japanese radios might claim to have 10 transistors but really only five of them worked.

Conventional wisdom was U.S. made: Good. Japanese made: Bad.

William A. Levinson’s picture

By: William A. Levinson

A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests combining standard work with job safety analysis to support ISO 45001.

Beatrice Weder di Mauro’s picture

By: Beatrice Weder di Mauro

As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is widely admired as one of the world’s strongest economies and the undisputed economic leader of the euro area.

Tim Lozier’s picture

By: Tim Lozier

Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents, nonconformances, or any adverse events. Traditionally, the corrective action process is designed to handle systemic events—things that pose a major threat to the overall health of the quality management system (QMS) or environmental health and safety (EHS) system.

Maria Guadelupe’s picture

By: Maria Guadelupe

Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever before. Companies must adapt to thrive.

Agile, the flexible way of working, has spread from software development to organizational change—for small startups and even large, traditional organizations. The Agile software methodology is iterative and collaborative; it ensures that small, autonomous groups work together to align with customer needs.

Bill Petti’s picture

By: Bill Petti

You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right?

Not quite.

Tom Middleton’s picture

By: Tom Middleton

Markets and manufacturing practices continue to evolve, and companies now outsource to an increasing number of global manufacturing and supply partners. As companies have pursued this broadened supply chain strategy, the ability to manage both business and quality risks has become more challenging.

Doug Surrett’s picture

By: Doug Surrett

The importance of supply chain solutions relative to a company’s efforts to maintain and improve quality are almost impossible to underplay. When enacting quality improvement programs, any company would do well to examine its supply chain model and processes as a fundamental means of improving quality with suppliers, partners, and customers.

MIT Sloan School of Management’s picture

By: MIT Sloan School of Management

Traditional corporate hierarchies tend to rely on static design. There’s the CEO at the top, followed by directors and managers. Red tape and inefficient processes can bog down decisions. 

Syndicate content