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The Do’s and Don’ts of Preparing a New Facility for the First Audit

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Starting a new facility in the food-processing industry is an enormous undertaking. There are thousands of things that must be accomplished, from hiring and training new staff to ordering and installing equipment.

How Leaders Can Maximize Their Impact

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A leading supermarket chain in an eastern European Union country feared an 8-percent drop in sales as discounting giant Lidl was about to enter its market.

Revisiting Deming’s 14 Points for Industry 4.0

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In 1982, W.

Creating Economic Value Based on Human Values

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When legendary CEO Herb Kelleher of Southwest Airlines passed away Jan.

Why It’s Important for Leaders to Fail Well

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When we think of leaders, we don’t often think of failures, but one of the hallmarks of the best leaders is knowing how to fail well.

I’m Big in Japan and Other Project Management Myths

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In case you haven’t heard this one before, “I’m big in Japan” is a way of boosting yourself in some unverifiable fashion.

Herd Structures and Complex Adaptive Systems

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The TV show The Walking Dead, about survival in a post-apocalyptic zombie world, is one of the top-rated currently.

Working Smarter With Advanced Metrology

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Industry 4.0 has catapulted industrial production processes into new realms of advanced manufacturing, in some cases leaving quality control scrambling to catch up.

Visual Configure-Price-Quote Systems Reduce Cost of Poor-Quality Job Specs

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The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process.

Inside Quality Digest Live for Jan. 25, 2019

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We interview Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses (iUniverse, 2018), about the impact of t

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