December was a busy month for everyone at GBMP. In addition to all of the usual activities to close out the year, we were packing to relocate from Newton, Massachusetts, to our new office in Boston.

Having goals is critical to making progress, but strong organizational goals are not the same as effective work team or employee goals. Getting that distinction clear can accelerate progress for everyone.

This past year has created havoc for Western companies purchasing raw materials, furniture, high-tech components, auto parts, and power tools from China.

Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists?

“It's amazing what you can accomplish as long as you don't care who gets credit.”

Machine-tool manufacturer Cincinnati Inc. has a heritage of building quality products and surviving great challenges.

Due dates. Whether it’s building a house or implementing an enterprise quality management software (QMS) solution, everyone has them, everyone wants them.

Experts say that the cost of quality totals roughly 10 percent in the average organization, with some companies facing quality costs of up to 40 percent.

I recently wrote an article about innovation during 2018, and in it I made some disparaging remarks about Apple, which may or may not have caused it to lose a tremendous amount of market capitalization.

During the last few decades, studies in neuroscience have shown that you can literally physically rewire your brain.