Do layered process audits drive real improvement in your organization? Or are they just another hoop to jump through for customers like General Motors and Fiat Chrysler?

Let’s talk about the 5S audit, a mechanism many companies use as their major means to stimulate employee creativity and trigger continuous improvement. 

The seven basic tools of quality are a standard set of graphical methods for improving quality. They can help with understanding variation and determining the root cause of errors in processes.

When the 2019 Nobel Prize in Economics was announced, it was an exceptional moment because in addition to celebrating contributions to economic science, a methodology was also recognized.

A recent study showing that data entry is one the most redundant and hated workplace ta

Walk into any K-5 classroom in Illinois’ Rockford Public Schools, and there’s one thing you’re guaranteed to see: kids playing with Legos.

Perhaps the worst quality failure of modern times is Boeing’s 737 Max disaster.

OK.

Now that we have planned in part one what we want to see accomplished, step two, toward increased productivity, is to share information effectively.

Most people are familiar with presenteeism, where employees spend many more hours at the workplace than necessary—out of a sense of duty or to impress the boss or whatever.