This is the final installment of a five-part series.

BlackRock CEO Larry Fink claimed in a

Emergency medical workers, already at increased risk for burnout compared to other professions, continue to be challenged by the fallout of Covid-19.

This is the fourth installment of a five-part series.

In September 2022, Boeing agreed to pay $200 million for charges that it misled investors about

Customer experience, or “CX,” is all the rage in marketing circles nationally. Customer experience refers to how a customer experiences your company at every point of their buying journey—from marketing to sales to customer service, and everywhere in between.

Like most of us, lawyers think they can be impartial when they rate other people’s work. “They say, ‘Who writes a brief doesn’t matter.

In recent years, pretty much every assumption about how, where, and when we work has been upended. But I believe we’re still at just the beginning of a revolution in hybrid work.

Want a new car? You may have to wait as long as six months, depending on the model you order. Looking for a spicy condiment?

Once again I’m going through old files. Looking back at my notes from 2005, I believe I was thinking about nailing these points to a church door somewhere in the company.