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Should Companies Allow Returns of Customized Goods?

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In the age of mass production, the demand for customization is increasing. Customers prefer products catered to their individual needs and preferences over standard items—albeit at a cost.

The Rising Importance of Soft Skills in Driving Productivity

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Photo by Priscilla Du Preez on Unsplash
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Soft skills, the behavioral and social traits that enable individuals to work harmoniously with one another, aren’t just nice to have. They’re essential for the growth of a nation.

‘AI Bill of Rights': Five Principles to Make Artificial Intelligence Safer, Less Discriminatory

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Despite the important and ever-increasing role of artificial intelligence in many parts of modern society, there is very little policy or regulation governing the development and use of AI systems in the United States.

Four Ways Digital Tools Improve Quality

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Twenty years ago, digital tools were “a thing.” Now they flow through all things.

The 25-Minute Meeting

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The world of work will always revolve around people working with people. Meeting together is an important way to get things done, which is why meetings will always be a part of organizational life.

How to Lead a New Team to Success

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Miles had just been promoted to his first position at the director level after two short years of working for a large manufacturer in a complicated, heavily regulated industry.

Going from Being a Peer to Being Their Boss

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One of the most awkward situations you can encounter in business is when someone goes from being a peer to being the boss. If you do a few things well, you can make the transition smoothly.

Employers Can’t Fill Vacancies

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The UK was supposed to be facing a spike in unemployment after the pandemic furlough schemes ended.

How Do You Make a Decision When Every Option Looks Bad?

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Patagonia, the sportswear brand, made headlines this summer when its founder and CEO, Yvon Chouinard, announced his intention to effectively give away the multibillion dollar business instead of selling it.

ESG and Cybersecurity Compliance Are Every Employee’s Concern

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In late spring 2022, the U.S.

Pagination

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