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Reinvention in the Age of Disruption

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The waves are definitely coming, so are you going to disrupt or be disrupted?
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Process Validation, Part 2

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Black swans and the issues with induction
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Process Validation, Part 1

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An ancient paradox sheds light on process validation
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There is a great Greek paradox/puzzle called the Ship of Theseus. There are multiple versions and derivations to it. My favorite version is as follows (highly watered down).

Time-Maximizing Strategies of Highly Successful People

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There are few executives today who don’t wish they could be more productive. Even the most successful individuals are looking for new and better ways to get more accomplished while maintaining or increasing their quality of life.

Dual Status Hospitals: Beware of IRS Compliance Audits

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The IRS is ramping up compliance audits of governmental hospitals who are exempt under 501(c)3 (dual status).
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Is your governmental hospital exempt under Section 501(c)3? If you have a 403(b) plan, the answer is yes, but even if you don’t, you need to check.

Motivated Employees Deliver Great Customer Experience

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What motivates your staff? Do you even know?
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Inside Quality Digest Live for June 30, 2017

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The sky is falling. That's ok. We got an app for that.
Credit: MIT News

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The June 30, 2017, episode of QDL offered a wrinkle in time, of sorts: not only orbiting debris and medieval medicine, but moments in the here and now such as our interview with Keith Bevan of the Coordinate Metrology Society and the UK’s National Physical L

Inside Quality Digest Live for June 23, 2017

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Science, technology, engineering and mathematics (STEM) students spend time at Brookhaven National Lab.
Credit: Brookhaven National Laboratory

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I n our June 23, 2017, episode of QDL we look at STEM education, personal kanban, and common mistakes when using SPC.

Eleven Leadership Guidelines for the Digital Age

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Digitalization requires firms to enter uncharted territories
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The Traveling Ohno Circle

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A few spare moments can be turned into an opportunity to observe processes to find waste.
Credit: Luis Triguez

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