Productivity matters. It matters a lot. Yet it often seems that folks talk about productivity but don’t do anything about it.

It’s the time of year when many leaders find themselves consumed by the business planning process.

Let’s assume that you want to delegate a task that’s been sitting on your desk since forever. You know what needs to get done and have (finally) found (and trained) the right person to do it. Let’s call this person Sally.

Measurement is often seen as nonvalue-added work. However, if we properly account for the expected costs involved in passing defects on to customers, then the increased value of the product can be clearly shown.

What good is it?

It has been a while since I have written about statistics, and I get asked a lot about a way to calculate sample sizes based on reliability and confidence levels.

So it seems the contentious wall along our southern border, variously known as the Trump wall or the Mexico-United States barrier,

According to the Deloitte Automotive Quality 2020 report, auto manufacturers spend an average of 116 days annually on quality managemen

Headquartered in Houston, Texas, Dimensional Engineering was born on the back of a dream, a major contract from an aircraft manufacturer, and a process developed specifically to fulfill that project.

After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking.