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Redefining What It Means to Be a Quality Leader

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What makes someone a quality leader and not just a manager? According to experts at Harvard Business School, the difference between leading vs.

Prioritization Is a Matter of Perspective

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You feel like you need to prioritize. That is a cry for help. And prioritization isn’t the help you need.

Our Return to Work Initiative: Respond, Return, and Reimagine

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When Intelex developed its return-to-work program, we decided the best approach would be a phased one.

Succeeding at Difficult Conversations With Radical Candor

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During this time of teams being physically apart, it is easy for leaders to avoid difficult conversations.

‘Control Charts! They Make the Blind Hear and the Deaf See!’

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“With data from an epidemic there is no question of whether a change has occurred. Change is everywhere. The question is whether we are getting better or worse.

How to Increase the Value of Your Supplier Audits

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A manufacturer’s ability to maintain high-quality products and regulatory compliance depends largely on its suppliers’ own quality-related activities.

The Trap of Getting Back to Normal During the Pandemic

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As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many states reopening too soon.

How GE Missed Out on the LED Revolution

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After nearly 130 years in business and a series of breakthrough innovations that shaped the way we light up our homes, General Electric has sold its lighting division to the U.S.-based market leader in smart homes, Savant, for

Managing Productivity

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I’ve made it my personal crusade to keep a focus on the fundamental importance of productivity to manufacturers, to the Manufacturing Extension Partnership (MEP) program at the National Institute of Standards and Technology (NIST), and to the MEP centers

Quality Professionals Need to Defeat Unconscious Bias

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How can quality professionals defeat unconscious bias? First, you need to know what unconscious bias is.

Pagination

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