‘Why are our changeovers taking so long?”

During the early 1980s, GM, Ford, and Chrysler established the Automotive Industry Action Group (AIAG), a not-for-profit organization with the mission “To improve its members’ competitiveness through a cooperative effort of North American vehicle manufacturers and th

I must confess up front that the title of this column is misleading. Similar to the Spoon Boy in the movie, The Matrix, I will say, “There is no lean problem or a Six Sigma problem.

As some of you already know, I was in Ford Motor Co.’s corporate quality office during the early 1980s when, just after “If Japan Can, Why Can’t We” aired on NBC, we pleaded wi

My favorite part of a recent podcast with James Clear, author of

When I first learned quality improvement back in 1989 at Florida Power and Light, the consultants who trained us taught a very specific way to draw a Pareto chart.

Do you know what a retailer and a tightrope walker have in common? They both have to balance. For the tightrope walker, the logic is clear. But what’s the balance that a retailer is looking for?

Industry 4.0 is the current trend of automation and data exchange in manufacturing technologies.

Current business conversation often focuses on data and big data. Data are the raw information from which statistics are created and provide an interpretation and summary of data.

Lean solutions represent an evolved method of approaching how business is done. It’s all about transparency, about you and your colleagues being accountable and maximizing efficiency to bring the most value to your customers.