Gotcha Walks
Happy spring! Here’s a story about “Toast Kaizen” that I’ve never told.
Leaders Can No Longer Fake an AI Strategy
The era of corporate AI theater is ending.
9 Reasons You Should Write All the Time
I write. And I write a lot. Emails. Blog posts. Books. More books. Articles. Tweets.
Geomagic Freeform Is Built for Complexity but Simple to Use
Quality Digest interviewed Kevin Atkins, product manager for Geomagic Freeform at Hexagon’s Manufacturing Intelligence Division. Atkins has more than 25 years of experience in 3D modeling and sculpting.
Beyond the Plateau
On a recent gemba walk, everything looked right. Large digital dashboards lined the production floor, displaying real-time updates on throughput, quality, downtime, and schedule adherence.
ASQ’s WCQI 2026: Why This Year Is Different
There are always good reasons to attend the American Society for Quality’s World Conference on Quality and Improvement (WCQI).
When Women Shape the Rules, Consumers Benefit
Markets run on trust. Trust runs on standards. And standards only work when the people shaping them reflect the people they are meant to protect.
Equipment Management Is a Fragmented System in Integrated Hospitals
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Efficient equipment management helps support safer, faster patient care.
High-volume medical equipment serves as the operational backbone of our healthcare system. From infusion pumps and monitoring devices to hospital beds and support surfaces, these assets support nearly every aspect of patient care.
CMMS Success Metrics: How to Build KPIs That Validate Results
A lot of CMMS rollouts fail quietly. It’s a common scenario: The software is installed, technicians are logging hours, and the digital work orders are flowing. On the surface, the implementation was a “success.”
Identity, Habits, and the Anti-Entropy Architecture of Quality Systems
Most quality professionals have experienced this moment. A process improvement initiative is completed. Procedures are updated, the team is trained, and for a period of time everything works exactly as intended.