The era of the unlimited, always-on, general-purpose AI agent is ending. Subscriptions weren’t priced for behavior that never sleeps, and a monthly plan burning thousands of dollars in computation was never going to survive the unit economics.

Happy spring! Here’s a story about “Toast Kaizen” that I’ve never told.

The era of corporate AI theater is ending.

I write. And I write a lot. Emails. Blog posts. Books. More books. Articles. Tweets.

Quality Digest interviewed Kevin Atkins, product manager for Geomagic Freeform at Hexagon’s Manufacturing Intelligence Division. Atkins has more than 25 years of experience in 3D modeling and sculpting.

On a recent gemba walk, everything looked right. Large digital dashboards lined the production floor, displaying real-time updates on throughput, quality, downtime, and schedule adherence.

There are always good reasons to attend the American Society for Quality’s World Conference on Quality and Improvement (WCQI).

Markets run on trust. Trust runs on standards. And standards only work when the people shaping them reflect the people they are meant to protect.

High-volume medical equipment serves as the operational backbone of our healthcare system. From infusion pumps and monitoring devices to hospital beds and support surfaces, these assets support nearly every aspect of patient care.

A lot of CMMS rollouts fail quietly. It’s a common scenario: The software is installed, technicians are logging hours, and the digital work orders are flowing. On the surface, the implementation was a “success.”