The Power of Change Management Tools
Look through even a few FDA warning letters and you’re likely to find violations related
The Past and Future of the Quality Profession
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Wasted motion adds cost but no value. Henry Ford pointed out that people cannot be paid to walk, and that no job should require anybody to bend over or take more than one step in any direction.
Although quality management has been around in some form or another for thousands of years—a cover of Joseph Juran’s Quality Handbook depicted Egyptians making very precise measurements for the construction of pyramids—this article will show that quality is
The Importance of the Plan-Do-Check-Act Cycle
The plan-do-check-act (PDCA) cycle plays a central role in fostering improvement by facilitating a structured and ongoing approach to problem-solving.
<em>Quality Digest</em> Talks Quality With QIMA
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Photo by Tim Mossholder on Unsplash
QIMA, previously called AsiaIns
Shewhart’s Great Discovery
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May 16, 2024, marks the 100th anniversary of Walter A. Shewhart’s wonderful discovery.
Walter A. Shewhart is lauded as the Father of Statistical Process Control (SPC) and is perhaps best remembered for the SPC control chart.
Analyzing Major League Baseball’s ‘Tommy John’ Surgeries
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Photo by Jose Francisco Morales on Unsplash
I’ve seen a rash of articles about major league baseball pitchers who are now out for the season because they’ve hurt their elbow and need
How to Track Success Remotely
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Photo by Chris Montgomery on Unsplash
As the modern work environment continues its march toward remote settings, managers are increasingly turning to agile metrics to keep their teams trackable and transparent. But what’s all the fuss about? Why are these tools not just beneficial but essential?
Profit Isn’t Everything, But It’s the Final Score
The famous football coach Vince Lombardi purportedly said, “Winning isn’t everything; it’s the only thing.” (According to Bartlett’s Familiar Quotations, in a 1962 interview Lombardi said, “Winning isn’t everything, but wanting to win is.”)
The Relationship Between Capability Index and Tolerance Intervals
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Photo by Ludovic Migneault on Unsplash
In this article, I’m looking at the relationship between capability index (Cpk or Ppk) and tolerance intervals.
One Technique, Many Uses
One hundred years ago this month, Walter Shewhart wrote a memo that contained the first process behavior chart. In recognition of this centennial, this column reviews four different applications of the techniques that grew out of that memo.