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Incorporating ‘People Improvement’ in Lean Six Sigma Initiatives

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Lean Six Sigma has proven itself as an effective strategy for business success in both private and public sectors. The methodology has helped enterprise leaders recognize business processes as engines that drive performance excellence and help to deliver value.

Three Dangerous Statistical Mistakes

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It’s all too easy to make mistakes involving statistics.

Is It Time (Again) for Office Work Measurement?

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Armed with a degree in organizational psychology, I started my career in operational improvement during the early 1970s with a nationally recognized Hartford, Connecticut-based insurance company.

Quality Pro Salaries Keep Pace with Inflation

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(ASQ: Milwaukee, WI) -- The results of ASQ’s 25th annual Salary Survey show strong average salaries for quality professionals in 2011 and fewer lay-offs as companies continue to see the value of quality and its positive impact on an organization.

What Is Chunky Data?

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Many times measurements are made using measurement increments which are too large for the job. Fortunately this problem is easily detected by ordinary, production-line process behavior charts.

An Introduction to Lean Manufacturing

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In production plants across the globe, lean manufacturing techniques are being used to meet increasing demands placed on manufacturers.

Using Lead Time Data from Discontinuous Processes

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The teaching of lean concepts is typically tuned to continuous processes: Day in, day out, value flows continuously from suppliers until the final product reaches the customer.

Unexpected Snow and Two Lean Lessons

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During the first winter storm this year in the Northeast, I found myself, along with hundreds of thousands of folks in the area, without power for the better part of a week. It was a long wait before the lights came on… and the heat.

The Ear of the Beholder

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A short time after I moved into operations as the vice president of manufacturing, our assembly department made an early and, dare I say, imperfect attempt to realign the factory floor for ease-of-material delivery and pick up.

Do Your Employees Have the Tools to Succeed with Lean Six Sigma?

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At a recent health-care conference I had a conversation with Mary, a Six Sigma Black Belt for a 700-bed hospital. She told me that the hospital had only a few copies of Minitab software, which was shared by several people.

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