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Culture: A Decisive Competitive Advantage

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Suvorov Crossing The Devils Bridge In 1799 by Aleksei Danilovich Kivshenko
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The Problem With Journey Maps

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There’s a problem with journey maps? Well, not with the maps themselves but with how people talk about them.

Top Problems Preventing Aerospace Suppliers From Creating a Culture of Quality

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Inside Quality Digest Live for Sept. 29, 2017

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3D concrete printer is printing layers of cement paste.
Credit: A. Thomas/NIST

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Our most recent episode of QDL from Friday, Sept. 29, 2017. featured news, technology, and two great interviews. Let’s have a closer look:

Eight Steps for Learning and Development Success

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FDA Seeks Public Input on Modernizing Regulatory Framework

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Machine Translation’s Effect on Global Business Communication

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On a Mission to Measure

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(MIT News: Cambridge, MA) -- How does cargo weight affect fuel economy in cars? What are the mechanical differences between bench pressing dumbbells and bench pressing barbells? How does temperature alter the mechanical properties of gummy bears?

Rocks, Riches, Rust

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Room with a view: A promotional photo during the building of the Waldorf Astoria hotel in New York, circa 1930
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The Lean Brain Series

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“Knowledge worker’s ‘machinery’—their brains—can be capricious, rendering thought processes less than reliable, and actions less than rational.”

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While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must....”

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