(Lawrence Berkeley National Lab: Berkeley, CA) -- A butterfly’s wings and a peacock’s feathers use nanoscale architecture to bend light and produce brilliant colors without pigments or dyes, and scientists have been trying to emulate nature’s design.

Since commercially available 3D printers came out a few years ago, their capabilities have radically expanded. At first, they could only print little things out of plastic, but now people have begun to print working cars and even bridges.

Do all employees in healthcare understand how their jobs link to patients in some way? If they do, then they are more likely to know the importance of service excellence.

Focusing on our most important work (so that we can get it out the door and create value) is hard. It’s harder still when work suddenly picks up, is unfamiliar, or arrives with immediate deadlines when we are already busy.