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Driving B2B Digital Transformation With a Customer Focus

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Faced with a growing range of tech solutions in marketing, from AI to big data to blockchain, business-to-business (B2B) companies too often choose the status quo.

Eight Things You Need to Know About the European Medical Device Regulation

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The European Medical Device Regulation (MDR) is a new set of regulations that governs the production and distribution of medical devices in Europe, and compliance with

Who Invented the Pareto Chart?

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When I first learned quality improvement back in 1989 at Florida Power and Light, the consultants who trained us taught a very specific way to draw a Pareto chart.

How to Be More Execution-Focused As a Leader

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A leader’s job is to keep the team on track. You focus on hitting deadlines and executing projects without losing focus or getting lost in the weeds of decisions, communications, and logistics. The ability to execute in this way is critical for every leader.

Risk-Based Thinking in Government

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The term “risk-based thinking” (RBT) is familiar to those in the quality profession. This familiarity comes in part from its inclusion in ISO 9001:2015, the International Organization for Standardization (ISO) quality management system standard.

Next Generation Quality

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As early as 2015, McKinsey’s “Digital America” report projected that adoption of Industry 4.0 technologies in manufacturing alone was expected to increase domestic GDP by more than $2 trillion by 2025.

Anomaly Detection

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In manufacturing today, data analysis tools can give management the information it needs to make better decisions in areas such as maintenance and labor.

How Firms Can Nurture Internal Thought Leaders

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Is your enterprise dominated by passive thinking and prescribed routines? Or is it one that generates fresh thinking and unlocks insights into the future?

Using Data Science to Optimize Inventory in Retail

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Do you know what a retailer and a tightrope walker have in common? They both have to balance. For the tightrope walker, the logic is clear. But what’s the balance that a retailer is looking for?

Control Charts and Capability Analysis

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Current business conversation often focuses on data and big data. Data are the raw information from which statistics are created and provide an interpretation and summary of data.

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