In a recent interview for my new book, Be Chief: It’s a Choice, Not a Title (Motivational Press, 2018), I was asked to share an embarrassing moment I’d had on stage.

You arrive at work one morning, and there are FDA inspectors sitting in your waiting area. If you are lucky, you may be notified ahead of time that they’re coming, but otherwise, the US.

Within maintenance management, the term MTBF (mean time between failures) is the most important key performance indicator after physical availability.

Life science companies are no strangers to data, so it would be easy to assume they are adept at making innovative use of huge amounts. Not necessarily.

For centuries, medical procedures, prescriptions, and other medical interventions have been based largely on experience—what is known about a set of symptoms.

Competition among ride-sharing companies is intensifying in Southeast Asia, a region where the growth of smartphone use is among the fastest in the world, and the number of smartphone owners could exceed

New software solutions, designed to help companies digitalize their supply chains, are improving methods of carrying out field work. Transparency of productivity is becoming the driving force of quality optimization.

Robots have been a part of industry longer than you might think. The patent for the first industrial robot, Unimate, was granted in 1961.

I love standards, and whether you know it, you love standards, too. For example, let’s say a bulb in your lamp goes bad. You drive down to the local hardware store, buy a bulb, come back home, change out the bulb, plug the lamp back in, and... it lights up.

Last year I had a short stay at one of Boston’s best hospitals. Although I will be forever grateful for the excellent treatment I received while in their care, I wondered about a few systems that sat directly in front of my bed. So, I took a picture to share later.