(NICE: Ra'anana, Israel) -- NICE Systems, developer of analytic software, has announced that a benchmark study on trends and best practices in frontline performance management indicates that a majority of companies do not use collaboration and gamification to improve employee engagement.

(CRC Press) -- Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability.

For me, summertime is synonymous with a trip to the amusement park. I took my twins to Wonderland Park when they were just 4 years old, a déjà vu experience that transported me be back 50 years.

It’s a small world. Every day, there’s a good chance that some of the food you’re eating came from another country. Fifteen percent of the food we eat, including nearly 50 percent of the fresh fruit and 20 percent of vegetables, is imported each year.

Detroit has become the largest city ever to go broke in the United States. Why? Because its industrial base withered in the face of global competition, and as the number of jobs dwindled, so did the city’s population.

Some folks may wonder what the heck I mean by “two types.” Within the context of a lean management system, we can make a distinction between visual process performance (VPP) and visual process adherence (VPA).

It’s hard to limit your work in progress (WIP) when your boss count exceeds your WIP limit.