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Putting a Face on a Robot

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A new study from the Georgia Institute of Technology finds that older and younger people have varying preferences about what they would want a personal robot to look like. And they change their minds based on what the robot is supposed to do.

Process Capacity Sheet Math

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Of Maps, ERP, and Basic Thinking

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There Is No Such Thing As ‘Improvement in General’

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I just got through looking at an expensive 186-page quarterly summary of (alleged) customer satisfaction data for a hospital. My head was spinning by page 28.

Separating the Signals From the Noise

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Respect the Process

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We’ve all undoubtedly had the notion of respect for people drilled into our heads. Of course, it’s easy to speak about such a principle. Much harder to live it. In any event, let me humbly add another recipient of our deserved respect: Process.

Former FDA Inspector’s Crystal Ball

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Using Atomic Force Microscopy With a Scanning Electron Microscope

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It Ain’t Over Till the Fat Lady Sings

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Multiplexer Technology Tames the Beast

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(HEIDENHAIN: Schaumburg, IL) -- Industrial applications that create many parts require fast and efficient quality checking stations. This means that maintaining accurate and correct measuring processes during the highest level of throughput is critical.

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