Quality Digest Live -- April 21, 2017
Story links for April 21, 2017
Which Is the Most Important Step in PDCA?
How Economics 101 Could Have Prevented United's PR Nightmare
Interview with Mike McLean, Convener for ISO TMBG for IUMSS Handbook
Quality Control in the Home-Brewing Vertical
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Quality control in home brewing includes plenty of sensory evaluation
How Economics 101 Could Have Prevented United’s PR Nightmare
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United's gaffe didn't have to happen
A Recipe for Employee Motivation
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How much time employees take off is largely a factor of firm culture.
Lessons From Mismanaged Crises at Yahoo, Cuisinart, and Wells Fargo
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Cuisinart launched a product safety recall in December 2016 of about 8 million food processors
The mismanagement of bet-the-company business crises has become pandemic. Consider just the most recent examples.
Who Are You, Little Girl?
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Gender alone doesn’t indicate whether a leader will be good or bad, strong or weak, effective or ineffective.
FDA: Helping Small Businesses Get Big Results
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Small companies have a significant impact on U.S. made pharmaceuticals
It is well known that small business is vital to the success of the U.S. economy. Less known, though, is how instrumental it has been to the growth and innovation in drug development.
11 Thoughts About Teamwork
(The Jon Gordon Companies: Ponte Vedra Beach, FL) -- Author and speaker Jon Gordon shares these 11 thoughts about teams. And check out his video clip, “The 3 C’s to Get your Team on the Bus.”