When Frederick Winslow Taylor advanced the principles of “scientific management” in 1909, he was hailed as a master of efficient production.
How well does your decision-making process work for you? Are you able to go from decision to solution to action with ease?
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap:
This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in the face of increasing automation.
‘How could I forget to do that?”
Recognize that your meaning may be different than another person’s meaning
You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction.
Did you ever wonder why statistical analyses and concepts often have such weird, cryptic names?
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