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Introducing Ergonomics to Operations

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In most manufacturing companies, the majority of injuries and illness are the result of musculoskeletal disorders
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What Are ISO 13485:2016 Validation Requirements?

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Validation of computer systems is a legal requirement within a number of life science industries,
including ISO 13485

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Upgrade After-Sales Service Technology, Watch Customer Satisfaction Soar

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After-sales service is only as good as the technology that supports it.
Credit: roadscum

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With the durable goods markets in flux—new orders rose 0.7 percent in March 2017, after declining as low as 4.7 percent just a few months prior—manufacturers are seek

Process Validation, Part 2

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Black swans and the issues with induction
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Process Validation, Part 1

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An ancient paradox sheds light on process validation
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There is a great Greek paradox/puzzle called the Ship of Theseus. There are multiple versions and derivations to it. My favorite version is as follows (highly watered down).

Protecting Manufacturing Technology and Innovation

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Manufacturing is the second highest industry with the most reported cyber attacks
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Inside Quality Digest Live for July 7, 2017

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In our July 7, 2017, episode of QDL we look at apprenticeships, the Antikythera mechanism, and risk-based thinking in operations.

Blue-Light 3D Scanning Modernizes Product Development

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Blue light 3D scanning technology has become an integral asset within many organizations
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A History of the Chart for Individual Values

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The Case for Customer Reactivation

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