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A Recipe for CX Success

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Quality Digest Live -- February 9, 2018

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Story links for February 9, 2018

 

Study Shows Doctors Record Better Notes After Using Best-Practices Program

Just Because It's Connected, Doesn't Mean It's Smart

Just Because It’s Connected, Doesn’t Mean It’s Smart

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The Five Levels of Trust

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Yes, I Am Technically Inept

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Remember when you were smarter than your TV?
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The other day I observed a person locking his car with a key. When’s the last time you saw that? What with remote lock and unlock and key fobs, keys are a thing of the past. 

ASF Metrology Intends Acquisition of CMM Business from Nikon Metrology

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(Nikon Metrology: Brighton, MI) -- Nikon Metrology has announced that ASF Metrology intends to acquire Nikon Metrology’s coordinate measuring machines (CMM) business. The closing of the transaction is expected to take place in about two months.

What Is It Like to Be a Leader? Part 3

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Is Your 10:30 Medical Appointment Really for 11:15?

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Nine Useful Habits to Start Now

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Before you drag out that dusty old treadmill, how about challenging yourself with something you can live with, some good habits that will dramatically improve your life? Here are some for work that you might consider implementing:

Inside Quality Digest Live for Feb. 2, 2018

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It was Groundhog Day last Friday, and fortunately neither Dirk nor I saw our shadows. Early springs for everyone! Take a gander at what we showed you instead:

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