A New Spin on the Ohno Circle, Part 1
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When an organization finds and eliminates waste, it gains a competitive advantage
What Do You Mean My Production Is Wonky?
You can be known as a hard worker and counted on to tie up loose ends, but fall behind when co-workers’ tasks are on hold until yours are complete, and you’re perceived as needing an attitude adjustment. What would you want to do? Place blame or work on a remedy?
What Do ‘Above’ and ‘Below’ Average Really Mean?
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Rankings with alleged helpful feedback might feel appropriate but should be avoided at all costs
Four Decision-Making Styles and When to Use Them
Sometimes leaders make bad decisions or harm team morale by making autocratic decisions without involving others. And other times they waste their team’s time by unnecessarily involving them.
How Will Real-World Evidence Affect 2017 FDA Guidances?
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The`Advanced Medical Technology Association has asked the FDA to clarify how real-world examples support regulatory decision making
Finding Our Own Value—Growing by Understanding
There are those days where your personal kanban is on fire. You’re in a state of flow and tickets are just moving right along. The days go by and you look at your “done” column… it’s full. Really, really full.
Juggling Balls
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They'll be back. Just wait and see.
In a 1995 interview, tech guru Steve Jobs posited that empires could crash and burn if the emphasis is on sales rather than on product.
ACSI: Wireless Competition Boosts Customer Satisfaction While Pay TV Fades
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How does your provider stack up?
Customer satisfaction with subscription television is down 1.5 percent to a score of 64 (on a 1–100 scale), tied with internet service providers for last place among 43 industries tracked by the American Customer Sati
<em>The Management and Employee Development Review</em>
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Understanding organizational psychology is key to helping your people be their highest, best selves
