Don’t Call Them Drones
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Expect the unexpected, now that the FAA has given its OK to drones in U.S. airspace.
It’s Been a Rough Transition to IATF 16949
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Credit: Fiat Chrysler Automobiles
Five Project Management Lessons From Walking Across Spain
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You never know what you can learn from a 500 mile hike.
Driverless Cars, Yes. Driverless Analysis... ?
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While we may happily trust the technology of driverless cars,
it’s important to remember that control charts are never driverless.
Credit: SparkFun Electronics
Dedicated or Multi-Tenant Cloud Deployment?
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Would you rather share a parachute or have your own?
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Count Data: Easy As 1-2-3?
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Where past data are concerned, baseball is good at redefining the operational definition and retrofitting the new definition
Many of you work in organizations that keep track of customer complaints. Have you ever thought of how they are recorded and tallied? What could possibly be wrong with this process: The customer brings a concern to your attention. Record it.