Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.

If you are not actively selling quality, you’re missing the boat. Quality (both goodness and conformance), should be sold inside and outside of your company.

(W. Edwards Deming Institute: Palos Verdes Estates, CA) -- The 2009 Fall Conference of The W. Edwards Deming Institute, is designed to foster a better understanding of the Deming System of Profound Knowledge and its applications.

(New Mexico MEP: Albuquerque, NM) -- Sagebrush Technology production manager Vaughn Halford knows a lot of military secrets. But the secrets he eagerly spills are the ones that New Mexico Manufacturing Extension Partnership (New Mexico MEP) helped him uncover.

(E Instruments: Langhorne, PA) -- The SignalCal 2 T/C from E Instruments simulates voltage and thermocouple readings for calibration purposes. The device is rugged and easy to use, measures eight types of thermocouples (R, S, B, E, K, J, T, and N), and has an accuracy of ±0.05 percent.

Total Quality Management (TQM) is a management approach that requires quality in all phases of the company’s operations, by doing things right the first time. All waste and defects must also be eliminated.

(Business901: Fort Wayne, IN) -- Joe Dager, owner of Business901 has just included a comprehensive series of spreadsheet templates that are intended to help users perform process analysis associated with lean and Six Sigma initiatives.

Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-tech ISO 9001-certified firm has more than 170 employees.

Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma, total quality management, and so forth. Although the operational i

(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI).