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Event: 4th Annual Operational Excellence in Pharmaceuticals and Medical Devices

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(IQPC: New York) -- Pfizer, Genentech, AstraZeneca, and Elan are just a few of the companies who will be coming together to share operational excellence best practices and work together to find the optimum way to run their operational excellence programs.

Product News: Minitab's Quality Companion Software Adds Value Stream Mapping

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(Mnitab: State College, PA)-- Minitab Inc. has released Quality Companion 3.2, an update to its software for managing and executing quality improvement projects.

Six Sigma in Health Care: We’re Leaving Money On the Table

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All the talk of health care reform has resulted in many hospitals turning to lean Six Sigma to help improve efficiency and aid in cost cutting.

Are Quality Methodologies All Smoke and Mirrors? Part Two

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Two months ago my column “Are Quality Methodologies All Smoke and Mirrors? Part One” was a review of my interview in 1988 with F.

Event: Webinar—“Leveraging Surveys to Improve Customer Retention”

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(Citrix Systems: Fort Lauderdale, FL) -- In a harshly competitive environment with rising consumer expectations, customer satisfaction surveys are an essential tool for listening to customers and developing strategies for improvement.

Detroit Automakers Cannot Afford to Repeat Quality Errors

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For some time, auto experts have reported that objective quality differences have all but disappeared across most automotive brands.

New Beryllium Reference Material for Occupational Safety Monitoring

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(NIST: Gaithersburg, MD) -- Researchers at the National Institute of Standards and Technology (NIST), in collaboration with private industry and other government agencies, have produced a new reference material for beryllium.

Analysis: Emerging Recovery Looks to be “Weak and Laced With Uncertainty”

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(MAPI: Arlingon, VA) -- “The disappointing report on August durable goods activity supports the belief that the emerging U.S.

Product News: Green Laser for High-Throughput Micromachining

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(Coherent Inc.: Santa Clara, CA) -- The new MATRIX 532-8-100 is a Q-switched, diode pumped, solid state laser designed to deliver the best cost-to-performance rati

Ten Pitfalls of Pitiful Meetings and How to Fix Them

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If your team members (or you) hear “Meeting at 3:00” and think, “Here comes another waste of my time,” then it’s time for a meeting overhaul at your organization.

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