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Deploying a Successful Quality and Compliance Management System

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Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-tech ISO 9001-certified firm has more than 170 employees.

Reconnecting With Strategy

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Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma, total quality management, and so forth. Although the operational i

Customer Satisfaction for Domestic Autos Surges

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(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI).

New Health Care Model Pays for Quality

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The “Patient-Centered Medical Home” (PCMH) is the latest in health care quality initiatives. In a PCMH, a medical team—led by a patient’s primary physician—continuously coordinates and manages the patient’s health care throughout their life.

Company News: Transcat, FLIR Partner in the Test & Measurement Market

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(Transcat: Rochester, NY) -- Transcat Inc., a global distributor of professional grade test, measurement, and calibration instruments, and accredited provider of calibration, parts inspection, production model engineering and repair services, has partnered with FLIR Systems Inc., a global provid

Product News: Laser Microgage 2-D Display Stores Alignment Data

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(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems announces a new storage system to be used with the Pinpoint Laser Microgage 2-D family of products.

Event: Health Care Quality Week Slated for Oct. 18–24

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(NAHQ: Glenview, IL) -- Healthcare Quality Week (HQW) features the work of health care quality professionals and highlights their influence on improved patient care outcomes and health care delivery systems.

Product News: Camera for Medical X-Ray and 3-D Laser Profiling

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(DALSA: Waterloo, ON, Canada) --  DALSA Corp., a provider of machine vision technology, recently introduced a new member to its line of affordable and easy-to-use GigE Vision-compliant cameras with the release of the Genie HM1400-XDR camera, a model with extended dynamic range (

Product News: New Fused Test Probes Have Measurement Protection

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(Fluke Corp.: Everett: WA) -- Fluke Corp., a global provider of handheld electronic test and measurement technology, has introduced test probes with built-in fuses for additional measurement protection.

Small Business Lands Big Contracts Following ISO 9001 Certification

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Mario Angeles was stuck.

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