All organizations—regardless of industry sector—must begin today to inventory their greenhouse gas emissions (GHG) to prepare for an incoming regulatory wave, according to an expert from BSI Americas.

I recently got a phone call from one of our service providers asking me to participate in a short survey to assess their service quality. This provider handles part of our business infrastructure and so I was more than happy to answer some questions.

(QuEst Forum: Dallas) -- QuEST Forum unveiled its inaugural report on the state of quality in the telecommunications industry at the 2009 Asia Pacific Best Practices Conference, which was held Oct. 20–22 in Shanghai.

I was flipping through some Japanese books on sayings and speeches given by Taiichi Ohno looking for inspiration for a new article when I found the following passage:

(SGS: Rutherford, NJ) -- SGS announced that it is the first registrar in the world to be accredited to The Recycling Industry Operating Standard (RIOS) and The Responsible Recycling Standard (R2) by ANSI-ASQ National Accreditation Board (ANAB).

(NIST: Gaithersburg, MD) -- Eligibility and application forms for the Malcolm Baldrige National Quality Award are now available on the Baldrige web site.

(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training and support technologies, recently released EngineRoom 5.0, MoreSteam’s latest contribution to its suite of user-friendly data analysis tools.

(ISO: Geneva) -- Medical laboratories accredited to ISO 15189 (a sector-specific technical competence and management system standard) are now recognized as meeting the management system principles of ISO 9001.

(Sciemetric: Ottawa, ON, Canada) -- Sciemetric Instruments Inc., whose technology has been used for more than 15 years by some of the world’s largest manufacturers to improve qua