Low-Cost Carriers Lead Legacy Airlines for Passenger Satisfaction
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“Customer satisfaction has never appeared to be a goal for airlines” says Claes Fornell, ACSI Chairman and founder.
Quality Digest Live -- May 19, 2017
Story links for May 19, 2017
Wasting Time Is the Biggest Risk of All
Plus: An interview with Violet Masoud of DNV
The Amazing Hidden World of Metrology Technology
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United States Patent and Trademark Office
Credit: Geoff Livingston
When Company Values and Actions Collide
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Make sure that you know what you stand for—and be prepared to act
It’s usually a prescient sign that it’s not going to be a great meeting when two women walk into your office and one is trembling while the other is on the verge of tears.
Little Catalina Fossil Mysteries Unlocked by FARO and Manchester Metrology
A researcher from the University of Cambridge recently worked on the Bonavista Peninsula to get a better understanding of what’s left of some of the oldest organisms in the history of life on earth.
Testing Proposal for An Optically Tracked CMM in a Pre-Normative Context
Recent interest in portable coordinate measuring systems (CMS) has attracted the attention of industrial users and the technical community at large.