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This Week in Quality Digest Live

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Customer Care Features
The Battle Over Right to Repair Is a Fight Over Your Car’s Data
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Scaling Up: Lessons From Amazon’s Growth
Gad Allon
Aligning timing, leadership, and strategy is complicated
Healthcare Management and ISO 7101
ISO
Delivering quality to the health industry
How Your Business Can Achieve Global Domination
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?
What to Do When Customer Expectations and Reality Collide
Kate Zabriskie
Mind the gap

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Customer Care News
NIST Phish Scale User Guide Now Available
A tool to help detect sinister email
NIST Seeks Collaborators to Support Artificial Intelligence Safety
Developing tools to measure and improve trustworthiness
ETQ Accelerates Growth in Third Quarter of 2023
Manufacturers embrace quality management to improve operations, minimize risk
Plastic Fischer Adopts Siemens Xcelerator
Scaling operations to reduce plastic waste in oceans
Free Webinar on Product Manufacturing Information and Digital Transformation
Part of CIMdata’s educational series
Product Configuration Management Is Key for Leading Manufacturers
Survey shows 85% of top performers rely on it to achieve business objectives
CIMdata’s PLM Certificate Program Coming to Northern California
Educational offerings available in Santa Clara in December 2023
Kyocera Unimerco Selects Aras Innovator Software
Precision cutting tools maker gains visibility and process management across product life cycles
ZEISS Promotes Employee Volunteer Work
A Heart for Science initiative brings STEM to young people

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