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The Most Common Innovation Project Failures
Jeffrey Phillips
I recently had the opportunity to speak to a leadership team that is considering building an innovation capability in their business. I was asked a question I get infrequently, but one I always enjoy answering. The question is this: “What keeps businesses from innovating effectively?” The answer…
How Process Management Can Reduce Mergers and Acquisitions Risk
Jess Scheer
T he world’s worst-kept business secret is that most acquisitions fail. Depending on what metric you use to evaluate success, mergers miss their intended goals by as much as 85 percent of the time. With a failure rate that high, there’s no single cause, and there’s no silver bullet that will…
What People Say May Not Be What They Really Mean
Davis Balestracci
As most of you know, one of my mantras for change agents is, “Those darn humans! God bless ’em,” i.e., don’t be surprised by anything. People never seem to mind change... for other people or departments. Ever heard this: “It’s about time someone did something about that. They really needed to…
Hydrogen Storage Formulation Patented
NIST
The prospect of a “hydrogen economy”—in which vehicles powered by fuel cells would travel the nation’s roadways emitting nothing from their tailpipes but wisps of water vapor—was making headlines 12 years ago. In his 2003 State of the Union address, President George W. Bush issued a challenge to…
Why Customizable Imaging Software Is Better Than a ‘Jack of All Trades’
Marc Silverstein
Because many types of image analyses are performed to meet the different needs of industries and applications, imaging software and microscope companies have created software that serves as a “jack of all trades,” offering a variety of tools that apparently allow you to accomplish just about…
Spend Less Time and Be a More Effective Leader
Mike Figliuolo
Time is your most precious resource. If you’re not mindful about how you invest it in your team members, you won’t be happy with the “returns” you get. Being more effective requires you to look at your time in a new light. Do leaders work, or do they sit back and supervise others? Where you stand…
Lean Six Sigma: 10 Objections and Answers
Matthew Barsalou
I gave a rather successful talk on communicating design of experiments (DoE) at the recent ENBIS 14 conference in Linz, Austria. Things went mostly well, but it’s also fair to say many attendees had one major criticism: I didn’t explain why one factor at a time testing (OFAT) isn’t ideal. That…
Training the Next Generation for the Manufacturing Workforce
Marta Collier
The lazy days of summer are a thing of the past. Through a remarkably diverse set of summer camps and other enrichment programs, kids all over Arkansas spent the summer of 2015 participating in activities designed to spark their curiosity and teach them the joy of creating. That joy—and the 21st…
Presenting: A Crisis in Leadership Today
Maurice DeCastro
Would you market your business today the same way you were marketing it 30 years ago? Would you use the same technology? Would you lead your team the same way? I’m guessing most leaders would answer each question with a resounding “No.” If that’s the case, why has the work culture for business…
Don’t Assume a Bell Curve
William A. Levinson
We all know what happens when we assume. For example, traditional designed experiments assume that residuals, the differences between the actual and modeled data, follow the normal distribution (as seen in figure 1). These experiments include t tests, analysis of variance (ANOVA), factorial…
Do You Have Good ‘PM Hygiene?’
Michelle LaBrosse
When project managers establish effective routines for their daily work as well as for managing their teams, they develop healthy project management (PM) “hygiene.” This metaphor relates to having consistent processes in place, and it’s what project management is all about. Consistent routines…
Data-Driven Decision Making
Akhilesh Gulati
The big data revolution is requiring a seismic shift inside organizations, both in the way we build relationships and the way we make decisions. Each is now driven by data rather than intuition. In general, decision making is accomplished via a thought process of selecting a logical choice from…
FDA Touts Improved IDE Review Stats
Michael Causey
Ironically, the U.S. Food and Drug Administration (FDA) is sometimes wary of issuing guidances out of concern it will appear to be imposing new rules that will stifle innovation, according to Ken Skodacek, a policy analyst for the Clinical Trials Program at the Center for Devices and Radiological…
Certifying Body: Partner or Police Force?
Arun Hariharan
In my previous article, “Is Poor Quality ISO 9001’s Fault?” I shared the example of the chairman of a large company who ridiculed ISO 9001, saying, “Even the municipal office of this city is ISO 9001-certified. And we all know how bad the municipality is. I don’t believe ISO 9001 can do my…
Owning Numerical Ignorance
Kevin Meyer
Awhile ago I discussed the value created by writing by hand. By writing on whiteboards or scribbling in a notebook, ownership, learning, and understanding is created. Similarly, truly understanding numbers creates ownership, learning, and understanding—thereby creating the potential for action. I’…
Observe and Ask ‘Why?’
Bob Emiliani
There are many ways to improve your thinking skills. One way is by practicing critical thinking. Teachers require their students, from elementary school on through college and graduate school, to do research to gather information, analyze the validity of data, determine the strengths and…
How Many Samples Do You Need to Be Confident Your Product Is Good?
Jim Colton
How many samples do you need to be 95-percent confident that at least 95 percent—or even 99 percent—of your product is good? The answer depends on the type of response variable you are using—categorical or continuous. The type of response will dictate whether you’ll use: 1. Attribute sampling:…
Is Poor Quality ISO 9001’s Fault?
Arun Hariharan
The chairman of a large company once ridiculed ISO 9001, saying, “Even the municipal office of this city is ISO 9001-certified, and we all know how bad the municipality is. I don’t believe ISO 9001 can do my business any good.” The chairman had similar uncharitable things to say about other…
Burning Platform
Bruce Hamilton
A favorite Twilight Zone episode that played during Labor Day weekend put me in mind of the stressful “push production” environment that many organizations still endure today. In a technical sense, push production refers to launching orders into production before customer requirements are known…
From the Gridiron to the Boardroom
Barry Johnson
The adage “if you aren’t moving forward, you’re falling behind” is true more often than not. Regardless of the type of business, all organizations need to improve to survive. The last words uttered by managers in failing organizations are, “We’ve always done it this way.” The key to long-term…
Properties of Probability Models, Part 3
Donald J. Wheeler
The best analysis is the simplest analysis that provides the needed insight. Of course this requires enough knowledge to strike a balance between the needed simplicity and unnecessary complexity. In parts one and two of this series we looked at the properties of Weibull and gamma probability…
ACSI: Customer Satisfaction With PCs Drops as Tablets Fall Out of Favor
American Customer Satisfaction Index ACSI
Customer satisfaction with personal computers is down for a third straight year, according to new data from the American Customer Satisfaction Index (ACSI). The ACSI Household Appliance and Electronics Report 2015 includes desktops, laptops, and tablet computers, as well as household appliances,…
Internet of Things: Is It Really All That?
Andrew Hughes
So much has been written about the Industrial Internet of Things (IoT) that separating the wheat from the chaff is becoming an ever more gargantuan task. The problem is complicated by the fact that the IoT in consumer markets is hyped beyond comprehension. Although the potential benefits are real…
The Real Purpose of Visual Management Tools
Tim Healey
Visual management is increasingly common in offices implementing lean. Yet even though signs, large LCD displays, whiteboards, and charts dominate the wall space, these tools often become part of the wallpaper. After just a few months, many offices revert back to meetings and management to provide…
How One Company Destroyed Its Employee Incentive Plan…
Jack Dunigan
It seemed like a good idea at the time and an incredibly generous act on the part of the company. When Gravity Payments founder and CEO Dan Price announced that he would raise everyone’s minimum wage to $50,000 a year with $10,000 a year increases until everyone’s minimum was at $70K in 2017, it…

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