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The Yogi Negotiator
Take a calming deep breath and maintain focus on the matter at hand. Find your center and stay balanced, calm, and ready. Now, tell me, are you on a yoga mat or in a boardroom preparing to negotiate? The reality is that the techniques learned in yoga can be applied across a broad spectrum of areas…
Some Tribulations of Testing and Truthfulness
Most of us do some form of testing or other validation of our designs and production systems before we initiate production of our products. For some of us, especially those who produce products related to safety, we must prove to a regulatory agency that our products are safe and meet regulations…
Home Sweet Lab
During a recent ribbon-cutting ceremony, the U.S. Commerce Department’s National Institute of Standards and Technology (NIST) unveiled a new laboratory designed to demonstrate that a typical suburban home for a family of four can generate as much energy as it uses in a year. Following an initial…
Wasting Time With Vague Solutions, Part 1
Let’s revisit two scenarios from my July 2012 column, “The Sobering Reality of ’Beginner’s Mind.’” First, a medical center’s Harvard MBA COO insisted on nothing less than 100-percent computer uptime, no excuses. His IT department’s inability to get 100-percent uptime consistently has resulted in…
Building Strengths Accelerates Company Engagement Everywhere
Only 11 percent of employees worldwide are engaged in their jobs, according to Gallup. That’s an alarmingly low number and suggests profound problems for workplaces in almost every corner of the world. Low engagement results in lower productivity and profitability—and damages a company’s future…
Micromanaging vs. Coaching
One of the greatest misunderstandings in leadership and coaching is the term “micromanaging.” Most leaders never want to be thought of as a micromanager; that would be considered an insult or a weakness. When micromanaging is used as a coaching or leadership style, it will most likely deliver bad…
Verisurf Unveils 3DGage Portable CMM
(Verisurf: Anaheim, CA) -- Verisurf Software Inc. and select resellers worldwide have introduced the 3DGage coordinate measuring machine (CMM). “The new 3DGage enables manufacturers to quickly implement lean model-based inspection right on the shop floor that yield real improvements in production…
How to Clean Up Oil Spills
MIT researchers have developed a new technique for magnetically separating oil and water that could be used to clean up oil spills. They believe that, with their technique, the oil could be recovered for use, offsetting much of the cost of cleanup. The researchers will present their work at the…
Has International Trade Reached a Deadlock?
Has international trade come to a standstill with the crisis that started in 2008? Things are not that simple, says Pascal Lamy, the director-general of the World Trade Organization (WTO), during a recent joint interview with ParisTech Review and Knowledge@Wharton. Although protectionist pressures…
NIST ‘Hybrid Metrology’ Method Could Improve Computer Chips
A refined method developed at the National Institute of Standards and Technology (NIST) for measuring nanometer-sized objects may help computer manufacturers more effectively size up the myriad tiny switches packed onto chips’ surfaces. The method, which makes use of multiple measuring instruments…
What Is the Grandfather Clause and When Should I Use It?
When implementing a new management system based on ISO standards, experts usually invoke the grandfather clause as a way to relieve the enforcement of some requirements. When, where, and how often can the grandfather clause be invoked? The grandfather clause is a statement that an organization…
Dataman 100/200 Barcode Readers Now Feature 2dmax+ Technology
(Cognex: Natick, MA) -- Cognex Corp., a global leader in industrial ID, has integrated advanced 2DMax+ code-reading software technology into the compact DataMan 100 and 200 fixed-mount barcode readers. With 2DMax+, the readers can now identify and decode severely damaged or poorly marked 2D matrix…
New Measurement Capabilities Advance Fire Prevention
The United States already has one of the highest direct fire loss rates among developed nations, and progress in reducing this tremendous burden is slowing. Fires claim more than 3,000 lives a year, injure more than 90,000 firefighters and civilians, and impose costs and losses totaling more than…
Does the NFL Preseason Matter? Regression Analysis Says ‘No’
Admit it; if you follow the National Football League (NFL), both of the following statements are likely true: When talking about the preseason with friends, you say that the preseason doesn’t matter and doesn’t mean anything for the regular season, so you’re not really worried or excited about your…
Seven Things Your Customers Can Do Better Than You
I want you to see your customers in a (lucrative) new light. The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. You take that money and invest a good portion of it in traditional sales and marketing…
My Toyota Dilemma, Part Three
I’m back, writing about another Toyota dilemma of mine. In part one, interestingly titled “My Toyota Dilemma,” I wrote how I, as an avid fan and supporter of the Toyota Production System (TPS) have never owned a Toyota. I ended that column vowing I would use Toyota’s greatest gift—the 5 Whys—to…
Hexagon Metrology Releases New Brown & Sharpe TWIN-CAL IP67 Caliper
(Hexagon: North Kingstown, RI) -- Hexagon Metrology has released the new Brown & Sharpe TWIN-CAL IP67 calipers with an innovative built-in output connection, which are on display this week at Hexagon Metrology’s booth E-5202 at IMTS 2012, Sept. 10–15, at McCormick Place in Chicago. This…
Performance Measurements Everyone Can Work With
Joseph M. Juran was a seminal 20th-century figure in the field of quality; his many contributions broadened the field from its original, narrow, and statistically-based focus. As early as the 1970s, he recognized the value and importance of regularly reviewing a business system and its ability to…
Performance Measurements Everyone Can Work With
Joseph M. Juran was a seminal 20th-century figure in the field of quality; his many contributions broadened the field from its original, narrow, and statistically-based focus. As early as the 1970s, he recognized the value and importance of regularly reviewing a business system and its ability to…
Low-Value Idea or Shop-Floor Revolution?
Our Northeast Region Shingo Conference, held Sept. 25–26, 2012, is all about sharing information, ideas, problems, plans—all of those things that can make the sum of the parts greater than the whole. So a story about the power of sharing ideas seems appropriate. As a new vice president of…
PML Goes to Mars: Far-Out Thermal Calibration
Sometimes the chain of measurement traceability—the unbroken series of links between a calibrated instrument and the official NIST standard—can get pretty long. But 250 million kilometers is remarkable, even for the National Institute of Standards and Technology (NIST). That’s the current distance…
Why Should the Second Mouse Get the Cheese?
My title this month is a funny metaphor for a common opinion I saw written on a bathroom wall. The gist of the graffiti was that the first mouse must die springing the trap before the second one gets the prize. After observing big failures, it’s human nature to be a little wary of trying new…
Running Lean and Nonstop
At creative werks (cw), a manufacturing and co-packing business in Illinois, production is nonstop. Lines run 24/7 and data constantly accumulate. Accuracy and timeliness are crucial, but without an automated quality control system, the quality team relied on manual auditing for weight checking,…
Learn Firsthand from the Experts at Pinpoint’s Booth This Week at IMTS
(Pinpoint: Peabody, MA) -- Pinpoint Laser Systems, designer and manufacturer of measuring and alignment tools and solutions, is exhibiting this week, Sept. 10–15, at the International Manufacturing Technology Show (IMTS) held at McCormick Place in Chicago. Pinpoint’s booth (No. E-4769) is featuring…
NX v. 8.5 CAD Software Helps Reduce Time to Market
(Siemens: Plano, TX) -- Siemens PLM Software, will release in October 2012 the latest version of NX software, the company’s integrated computer-aided design, manufacturing, and engineering analysis (CAD/CAM/CAE) solution. NX 8.5 includes customer-driven enhancements and new capabilities that…

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