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Antithesis of a Politician: The Good Quality Professional
Have you ever wondered how most politicians are made? Where do they come from? It’s as if they live in a different dimension than the rest of us. They are definitely different from average quality folk. In fact, good quality professionals are the antithesis of most politicians. Explore with me, if…
Who Are Your Customers?
In order to assess how well you have served your customers, you must first understand their needs and expectations. It’s impossible to gather meaningful data if you aren’t asking the right questions. Before you can begin to ask the questions, you must first identify who your customers are.…
CMS Certification Program Takes a Giant Step
The CMS Certification Committee broke new ground this year during the Coordinate Metrology Systems Conference in July 2012. Attendees, both experts and novices, were encouraged to test their general knowledge of portable 3D metrology and contribute to the success of the first, level-one personnel…
API Celebrates 25th Anniversary in 2013 With Two-Day Conference
(API: Rockville, MD) -- Automated Precision Inc. (API) will bring together some of the world’s leading metrology experts and quality managers in early 2013 for a two-day user group conference and workshop called “Metrology: Beyond Measurement.” The event, which will take place Feb. 28–March 1,…
A Hurricane Named Sandy
The Coordinate Metrology Society (CMS) sends its support to our members and vendors who were affected by super storm Sandy. Families and businesses will need aid and support during the coming months to put their lives back together. You can help by donating money to the American Red Cross at www.…
Laser-Based 3D Metrology in Fusion Plasma Physics
Few areas of research are as dependent on 3D measurement technology in the setup of its major experiments as fusion plasma physics. Highly developed laser trackers, as well as portable scanning and photogrammetry systems, have opened up a world of possibilities for improving fusion research…
High-Resolution 3D Capture of High-Speed Objects
Most existing 3D capture technologies can’t be used to record objects in motion, and they usually require a stationary platform for operation. Some technologies can record 3D data at video rates (e.g., flash LADAR), but their spatial and range resolution are severely limited. TetraVue, a provider…
Lean Six Sigma Projects That Pass the Test of Time
Many people argue that lean Six Sigma projects—particularly Six Sigma—are not sustained within the organization. Because they are not sustained, over time people may go back to their old ways of doing things. This should not happen if the lean Six Sigma initiative is properly embedded into the…
Letitia Baldrige, Sister of Malcolm Baldrige, Dead at 86
(NIST: Gaithersburg, MD) -- Letitia Baldrige, sister of Malcolm Baldrige, died Mon., October 29, 2012, at the age of 86. In announcing her passing, her son Malcolm Hollensteiner told the Foundation for the Malcolm Baldrige National Quality Award, Inc., that “she loved the board and took such pride…
Zontec Releases Synergy 2000 Multi-Function Toolbox v. 2.0
(Zontec: Cincinnati, OH) -- Zontec Inc., an international developer of statistical process control (SPC) software solutions, has released an update to its Synergy 2000 Multi-function Toolbox for its customers worldwide. “We believe that data automation should be transparent to the customer,” says…
A Flare for Design, a Passion for Perfection
For nearly 40 years, Bushwacker Inc., a family-operated business in Portland, Oregon, has designed and manufactured fender flares and truck accessories for the automotive aftermarket with passion and pride. The Bushwacker family sums up quality in three words: fit, finish, and style. Every detail…
Visuals and a Bit of Drama
Labels, lines, and shadows have little personality. Their job is largely about identification, location, and quantity. Visual performance metrics provide insight into the health of a process or value stream by comparing actual performance vs. target within the context of people, quality, delivery…
Nikon Metrology Introduces MCAx Articulated Arm
(Nikon Metrology: Brighton, MI) -- At this year's International Manufacturing Technology Show (IMTS) in Chicago, Nikon Metrology introduced the MCAx Manual Coordinate Measuring Arm, a precise, reliable, and easy-to-use portable 7-axis measuring arm. It is the perfect partner for the ModelMaker MMDx…
Geodetic Systems to Host User Group Meeting in February 2013
(GSI: Stamford, CT) -- Geodetic Systems Inc. (GSI) will host its 2013 User Group Meeting Feb. 20–22, 2013, at the Crowne Plaza Oceanfront Resort and Spa Hotel in Melbourne, Florida. On Wed., Feb. 20, and Thurs., Feb. 21, users and GSI experts will give presentations, along with GSI’s popular V-…
ROMER Absolute Arm Now Up to 66% Faster
(Hexagon Metrology: North Kingstown, RI) -- The enhanced ROMER Absolute Arm with integrated laser scanner is now more rapid compared to previous versions, offering an acquisition speed of up to 50,000 points per second. This enables users to move the scanner over the measurement object faster than…
InspectionXpert and Verisurf Announce Partnership
(Verisurf: Anaheim, CA) -- Verisurf Software, Inc. and InspectionXpert Corp. are partnering to provide integrated InspectionXpert and Verisurf functionality to accelerate the process of completing first-article inspections. The new partnership provides quality inspectors with an integrated solution…
Trimble and FARO Sign OEM and Distribution Agreement
(FARO: Lake Mary, FL) -- Trimble and FARO have signed an OEM and distribution agreement for 3D laser scanners. Under the agreement, FARO will provide Trimble with an OEM-differentiated product based on its successful FARO Laser Scanner Focus3D platform. Trimble will offer the OEM product throughout…
Rebuilding a Classic Car With 3D Scanning and Reverse Engineering
Speed seems to be part of Brian Coombs’ life. As engineering lead for mechanical design at Bloodhound SSC, the United Kingdom’s project to retain the world land speed record with a jet- and rocket-powered 1,000 mph (1,610 km/h) car, he leads a team of engineers that is responsible for the design of…
Critical-Thinking Companies Look and Operate Differently
Alack of critical thinking within organizations can be severely damaging. Critical thinking is needed for problem solving and for generating innovative ideas and solutions. Without it, new paths and avenues fail to be fully explored and forged. When organizations lack creative thinkers, their…
Case Study: Growing Through Differentiation
When Sean and Jayne Douglas started their winery, they knew that differentiating their product would be critical for success. The wine industry in Canada, as in most other countries, is populated by numerous producers all selling wine but differentiated—perhaps by developing unique blends, altering…
Nine Steps to Corporate Sustainability
Big companies like GE, IBM, Walmart, as well as many smaller companies like Tennant, Centiva, and Stonyfield, have recently locked their GPS coordinates onto a really intriguing destination: market profitability through ecological sustainability. These companies are heading toward a sustainable…
One Quality Opinion to Another
Anthony Burns’ opinion piece, “Six Sigma Psychology” published in the Oct. 25, 2012, edition of Quality Digest Daily, piqued my interest. I read it in anticipation of discovering a candy house waiting at the end of a long dark path, along with suggestions about how to avoid the oven. Perhaps I’d…
Ceramic Ball-Mounted Hollow Retroreflector BMR
(PLX: Deer Park, NY) -- PLX Inc., a designer and manufacturer of unique optical instruments and systems, has developed a ball-mounted hollow retroreflector (BMR) made of ceramic to be used in nonmagnetic environments. The ceramic BMR is available in two center accuracies within 0.0005 in. and…
It’s Easy to Poke Holes in Something
Cheese is by far one of the greatest foods. It is my only ambrosia, wrapping around my taste buds and sending fireworks of pleasure around my brain. In particular, I love the nutty flavor of Switzerland's holiest of cheeses: Emmental. When you meet me, I will happily bore you into a coma when I…
Accelerating Quality Outcomes with an EQMS
Today's markets are growing globally and moving faster. Supply chains are leaner. Quality interruptions have dramatic financial and brand loyalty impact. To be effective, quality management systems (QMS) must keep pace, but unfortunately, everything is relative. Figure 1 compares the average days…

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