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Making a Difference in How People Use Data

It starts by recognizing what people need but don’t know how to do

Eston Martz
Mon, 11/11/2013 - 09:44
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A colleague of mine at Minitab, Cheryl Pammer, was recently featured in “A Statistician’s Journey,” a monthly feature that appears in the print and online versions of the American Statistical Association’s (ASA) AMSTAT News magazine.

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Each month, the magazine asks ASA members to talk about the paths they took to get to where they are today. Cheryl is a “user experience designer” at Minitab. In other words, she’s one of the people who help determine how our statistical software does what it does, and tries to make it as helpful, useful, and beneficial as possible. She’s always looking for ways to make our software better so that the people who use it can get more out of their data.

It’s always great when someone you know does great work and receives some public recognition. But I was particularly interested to see what Cheryl had to say about her work at Minitab—you know, what it is that motivates her to come into work every day.

 …

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